Overview
Judicial Clerk IV Jobs in Honolulu, HI at Hawaii State Judiciary
The ideal candidate has familiarity with B2B environment. Mortgage industry experience a plus. Ability to learn a wide variety of tasks. MUST BE ADEPT WITH TECHNOLOGY; shared document platforms, workflows, Learning Management Systems, Microsoft office/Google Drive Suite, website/social media platforms, customer database management.
The Mortgage Processor/Compliance Analyst works to respond to customer’s regulatory inquiries, reviews documents for compliance, prepares reports from system generated inquiries, assists customer with navigating compliance management system.
Daily duties
Monitoring chat, social media, email for customer support inquiries
Follow and complete customer tickets in CRM
Maintain a list of updates
Draft Customer distribution notices
Collect customer feedback and requests
System Management – updating customer records in Learning Management System, Document Management System
Customizing documents to reflect customer brand
Extracting specific word documents from the Document Management System, labeling and uploading to various systems
Reviewing merged documents against checklists
Review monthly subscriptions to ensure continuous enrollment
Cross-reference subscribers with compliance management/document management system
Change Management – logging and distributing changes to policies and procedures using the Document Management System
Job Types: Full-time, Contract
Pay: $30,500.00 – $48,000.00 per year
Benefits:
Flexible schedule
Professional development assistance
Schedule:
Monday to Friday
Work Location: Hybrid remote in Cape Coral, FL 33914
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Title: Judicial Clerk IV
Company: Hawaii State Judiciary
Location: Honolulu, HI
