Overview

Full-Time Paralegal – Remote or New York City Jobs in New York, NY at Upsolve

Title: Full-Time Paralegal – Remote or New York City

Company: Upsolve

Location: New York, NY

Job Overview

Join Upsolve, an acclaimed nonprofit organization, in the role of Paralegal, where you will play a vital part in assisting low-income families navigate the complexities of bankruptcy filings. You will have the option to work from our vibrant New York City office or remotely, contributing to our mission of social justice and financial relief through innovative technology.

Key Responsibilities

Provide essential support to users via email and text, addressing inquiries related to bankruptcy and our services.

Assist users in updating their forms and resolving complications in their cases.

Ensure users remain informed about critical deadlines pertaining to their cases.

Deliver continuous feedback to our engineering team to enhance our service offerings based on user experiences.

Required Skills

Exceptional writing abilities coupled with strong problem-solving skills, with a knack for simplifying complex topics for general audiences.

Demonstrated high levels of empathy, a robust work ethic, and outstanding organizational capabilities.

A commitment to delivering unparalleled customer service in a nonprofit legal services environment.

Qualifications

Previous experience as a paralegal or in a customer service role is advantageous but not mandatory.

Candidates without prior bankruptcy experience are encouraged to apply, as we will provide comprehensive training.

A connection to or a history of helping low-income communities is a strong plus.

Career Growth Opportunities

At Upsolve, we are dedicated to fostering your career development. This position not only offers the chance to make a significant impact in the lives of those in need but also provides a pathway for professional advancement within the nonprofit sector.

Company Culture And Values

We pride ourselves on creating a collaborative and inclusive work environment where every team member’s contributions are valued. Our culture is built on empathy, innovation, and a commitment to social advocacy.

Networking And Professional Opportunities

Working at Upsolve allows you to connect with a network of passionate professionals dedicated to social justice. You will have the opportunity to engage with peers and mentors, enhancing your skills and expanding your professional connections in the nonprofit and legal fields.

How To Apply

If you are passionate about making a difference and believe you would be a good fit for this role, we encourage you to reach out. Please send your resume and a few paragraphs detailing your interest in joining our team to [email protected].

Employment Type: Full-Time

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.