Overview
Research Contract Specialist Jobs in Burlington, MA at Lahey Hospital and Medical Center
OAG – Crime Victim Services | Administrative Assistant II | 25-0160 (00048296)
Organization: OFFICE OF THE ATTORNEY GENERAL
Primary Location: Texas-Austin
Work Locations: Crime Victims Comp Program 300 W. 15th St Suite 500 E Austin 78701
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 0152
Salary Admin Plan: A
Grade: 11
Salary (Pay Basis): 3,666.67 – 3,666.67 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Feb 20, 2025, 3:36:40 PM
Closing Date: Ongoing
Description
Revised 2/5/2025
GENERAL DESCRIPTION
The Crime Victims Services Division of the Office of the Attorney General (OAG), is seeking an Administrative Assistant to provide administrative support for medical reviewers and case managers for the Awards Section by disseminating information, maintaining filing system, and supervision and training of interns and temporary employees.
This position may be eligible for telework up to three days per week once trained. Employees must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
Flexible work arrangements, to include flexible work schedules and/or telework, may be considered relative to business need after training.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
Processes correspondence, including mail-merge form letters, memos, electronic data and personalized letters; analyzes data used for letters in Excel spreadsheets; generates reports; generates electronic data reports
Responds to written or phone requests from providers, victims, and claimants; disseminates information on the crime victim program to crime victims and medical providers; gathers, analyzes, and cross references information to obtain correct addresses for providers, victims, and claimants; performs Medicaid checks for section to establish collateral resources
Gather, analyze, and cross reference information to obtain correct addresses for providers, victims, and claimants
Obtains supply information and places order for supplies for section, may train temporary employees; coordinates monthly meetings for section on a rotating basis; develops and maintains record keeping system for case files
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Qualifications
MINIMUM QUALIFICATIONS
Education: Graduation from high school or equivalent
Experience: Two years of full-time experience working in the following (or closely related) fields: administrative support, customer service, clerical, general office experience; may substitute sixty hours from an accredited college or university
Knowledge of general office practices
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Ability to pass criminal background check and be eligible for access to CJIS Systems
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to work 8 a.m. – 5 p.m. Monday through Friday
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%
PREFERRED QUALIFICATIONS
Associate or bachelor’s degree from an accredited college or university in a social service or business-related discipline
One-year full-time customer service experience
Experience using document imaging system
Experience using complex data in Excel and WordPerfect software applications
Other Language: Ability to proficiently read, write, and speak Spanish
TO APPLY
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
Title: Research Contract Specialist
Company: Lahey Hospital and Medical Center
Location: Burlington, MA
