Overview
Remediation Analyst Jobs in Petaling, Selangor, Malaysia at M-DAQ Global
Title: Remediation Analyst
Company: M-DAQ Global
Location: Petaling, Selangor, Malaysia
About Us
M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) and payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Its proprietary technology delivers FX clarity, certainty, and payment mobility through a single API, empowering large enterprises and SMEs to manage global trade and FX exposure with confidence.
Headquartered in Singapore with an expanding presence across ASEAN and 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions. This includes AI-enabled onboarding, compliance, and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.
Our employee experience and growth have also been recognised through industry and workplace accolades, including:
- The Financial Times High-Growth Companies Asia-Pacific 2026
- The Straits Times Singapore’s Fastest Growing Companies 2026
- Tech in Asia Singapore’s Top Fintech Companies 2026
- Employee Experience Awards – Best Hybrid Work Model
For more information, please visit: www.m-daq.com.
About the Role
We are seeking a KYC/CDD Onboarding Remediation Analyst on a contract basis to support remediation exercises for customer onboarding and due diligence files. This role is project-based and focuses on reviewing and updating existing customer records to meet current regulatory and internal compliance standards, rather than day-to-day BAU onboarding.
The successful candidate will perform detailed KYC/CDD file reviews, identify information gaps, and work with internal stakeholders to ensure files are complete and compliant. Strong attention to detail and proficiency in Excel are key for maintaining trackers, preparing reports, and supporting overall project execution.
Key Responsibilities
- Conduct detailed KYC/CDD file reviews to identify missing information, documentation, or inconsistencies.
- Update and remediate customer files in accordance with MAS AML/CFT regulations (PSN01, MAS 626) and internal standards.
- Liaise with Compliance, Operations, and Front Office teams to obtain outstanding documents or clarify customer information.
- Maintain and update Excel trackers to monitor remediation progress and status of assigned files.
- Support the preparation of regular progress updates and metrics for project reporting.
- Perform quality checks to ensure accuracy and completeness of remediated files before submission for QA or management review.
- Escalate higher-risk cases or unresolved issues to the Remediation Manager or Compliance team promptly.
- Assist with ad-hoc remediation or data clean-up initiatives as required.
Job Requirements
- Bachelor's degree in Business, Finance, Law, or a related discipline.
- At least 1 year of experience in KYC/CDD, client onboarding, AML, or compliance-related roles.
- Prior experience in remediation or large-scale KYC review projects within financial institutions regulated by the Monetary Authority of Singapore (MAS) or operating under FATF standards is highly preferred.
- Strong proficiency in Microsoft Excel, including pivot tables, formulas, and data management.
- Excellent attention to detail, with strong organizational skills and a high level of accuracy.
- Ability to work effectively under supervision while managing workload to meet project deadlines.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with multiple internal stakeholders.
- Proactive and able to work independently with minimal supervision.
- Strong multitasking and time management skills, with the ability to prioritize work and meet project deadlines in a fast-paced environment.
- Strong communication and interpersonal skills with the ability to collaborate effectively with multiple internal stakeholders.
- Proficiency in English is required. The ability to communicate in Mandarin and/or Bahasa Malaysia will be an added advantage.
Why Us?
- Be part of a mission to create a World without Currency Borders™
- Work alongside collaborative and diverse regional teams
- Gain exposure to cross-border payments, FX solutions, and global fintech innovation
- Opportunities to learn, grow, and take ownership in a fast-growing company
- Flexible hybrid work environment with a people-oriented culture
- Competitive remuneration package and employee benefits
