Overview
Receptionist / Legal Assistant Jobs in Providence, RI at Moonan | Stratton, LLP
Overview
We are a small, women-owned and women-run law firm with a focus on trusts and estates, elder law, and the transactional matters critical throughout the life of a business. The Receptionist/Legal Assistant is responsible for providing administrative support to the legal team, managing the front-office reception duties, and being part of our exceptional client care team.
This multi-faceted role offers a variety of work for the proactive individual able to take initiative and requires excellent organizational and interpersonal skills, strong communication abilities, and a client-focused approach. This is a full-time, in-office professional position with free parking in our lovely East Side location. We seek candidates with a friendly and approachable demeanor, and the ability to work well with clients and team members. Punctuality is a must.
Key Responsibilities
Greet clients and visitors with a professional and welcoming demeanor.
Answer and direct phone calls, taking detailed messages when necessary.
Manage incoming and outgoing mail, faxes, and deliveries.
Ensure the reception area is tidy and presentable, with all necessary supplies stocked.
Assist with general administrative tasks such as photocopying, scanning, and filing.
Serve as the primary point of contact for clients, addressing inquiries and providing updates on case status.
Handle client complaints and concerns with sensitivity and efficiency, escalating issues as needed.
Develop and maintain positive relationships with clients to enhance their overall experience.
Assist clients with billing inquiries and payment arrangements.
Manage and organize case files, ensuring all documents are properly filed and accessible.
Schedule and coordinate appointments, meetings, and court appearances.
Maintain and update legal databases and case management systems.
Qualifications
Associate’s degree or higher in a related field preferred.
Previous experience in a legal environment, preferably as a legal assistant or receptionist.
Strong knowledge of legal terminology, documents, and procedures.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and legal software.
Excellent verbal and written communication skills.
Exceptional organizational skills and attention to detail.
Ability to multitask and prioritize effectively in a fast-paced environment.
High level of professionalism and confidentiality.
We offer a benefits package including retirement plan, PTO, etc. This position may require occasional overtime based on case demands. Please submit your resume and a cover letter detailing your qualifications and experience to [email protected]. No phone calls please.
Pay: $25.00 – $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Title: Receptionist / Legal Assistant
Company: Moonan | Stratton, LLP
Location: Providence, RI
Category:
