Overview
Marketing & Customer Relations Legal Assistant Jobs in New Braunfels, TX at Seymour & Vaughn
Full Job Description
Marketing & Customer Relations Legal Assistant
Location: New Braunfels, TX
Firm: Seymour & Vaughn
Job Type: Full-Time
Compensation: Salary commensurate with experience
Start Date: Immediate availability preferred
About Us:
Seymour & Vaughn is a professional and fast-paced law firm located in the heart of New Braunfels, TX. We are passionate about providing exceptional legal services with integrity, compassion, and clarity. We pride ourselves on our collaborative team environment, consistent client communication, and commitment to excellence.
Visit seymourvaughn.com to learn more about our firm and the values that guide our work.
Position Summary:
We are seeking a full-time Marketing & Customer Relations Legal Assistant to serve as the front-facing voice of our law firm. This role is a unique hybrid position that combines client services with marketing coordination. The ideal candidate will have a deep commitment to professionalism, extreme follow-through, and a keen understanding of marketing funnels and customer service best practices.
Key Responsibilities:
Client Relations & Reception:
Serve as the first point of contact by answering and directing inbound phone calls with professionalism and empathy.
Triage and route calls to appropriate team members based on client needs.
Field inquiries from potential new clients (PNCs), qualify leads using firm protocols, and schedule initial consultations.
Provide pre- and post-consultation follow-up, including answering PNC questions and coordinating the onboarding/payment process with the Practice Manager.
Maintain accurate client communication logs and records using our CRM system.
Marketing Coordination:
Collaborate directly with the Managing Partner to support, execute, and update marketing initiatives.
Assist in managing paid advertisements, website content, SEO efforts, and brand messaging across platforms.
Track lead sources, consultation metrics, and campaign performance using data and reporting tools.
Coordinate dissemination of content and marketing materials across multiple platforms.
Ideal Candidate Qualities:
Impeccable customer service skills and professional phone etiquette.
Highly organized and detail-oriented, with excellent written and verbal communication skills.
Proven ability to follow through, manage multiple priorities, and coordinate across a team.
Demonstrated understanding of marketing concepts, lead funnels, and campaign tracking.
Experience with or ability to quickly learn various software and client management systems
Strong data tracking and reporting skills.
Ability to work independently while maintaining a team-focused mindset.
Ready and willing to exercise and uphold our firm’s core values.
Qualifications:
Prior experience in a legal, customer service, or marketing-related role preferred.
Experience with law firm intake will be considered a strong asset.
Must be dependable, punctual, and committed to delivering excellent results.
Benefits:
Salary commensurate with experience
Opportunity for quarterly performance bonuses
PTO
Sick leave
Paid holidays
Training provided for firm-specific systems and processes
Opportunity to grow with a dynamic, mission-driven law firm
Work Environment:
In-office position at our New Braunfels location:
140 S. Walnut Ave., New Braunfels, TX 78130
Business casual/professional dress code
Collaborative, respectful, and supportive workplace culture
How to Apply:
Submit your resume, cover letter, and three professional references to Tiffani Ramirez at [email protected].
Please do not call about this position. All inquiries should be submitted via email.
Job Type: Full-time
Benefits:
Opportunities for advancement
Paid sick time
Paid time off
Schedule:
Monday to Friday
Work Location:…
Title: Marketing & Customer Relations Legal Assistant
Company: Seymour & Vaughn
Location: New Braunfels, TX
Category:
