Overview
Legal Intake Agent Jobs in Las Vegas, NV at Legal Services Team
Job Title: Client Intake Specialist (Legal / Mass Tort & Personal Injury)
Pay: $15.00 per hour plus uncapped commission
About Us:
We are a boutique legal services company that is dedicated to providing top-tier legal services with a focus on quality, integrity, and transparency. Our intake has a main focus on the initial interview process for clients in need of legal assistance ranging from personal injury to mass tort litigation.
Position Overview:
Are you a detail-oriented individual with exceptional communication skills and a passion for helping people? Do you have a natural knack for sales, but don’t want to be stuck in a predatory sales role that doesn’t benefit the people you speak with? Our dynamic team in Las Vegas is seeking a motivated Client Intake Specialist to join our team and play a pivotal role in onboarding new and prospective clients.
If you have been looking for a way into the legal field, one of the most lucrative industries in the country, this is where you start. No degree required. No prior legal experience required. We train you on the job, and the people who take that training seriously do not stay entry-level here for long. UNLV LAW STUDENTS WELCOME!
Compensation:
$15.00 per hour, plus an aggressive commission structure with no cap. Hitting minimum quota puts you at $900 per week. Our producers are at $1,800 per week. What you earn here is a direct result of how many people you help get signed up with real representation. We don’t cap it, and we don’t move the goalposts on you.
Key Responsibilities:
- Client Interviews: Conduct phone interviews with prospective clients to understand their cases and needs.
- Call Control: Lead the conversation with confidence. Keep the caller on track, work through hesitation, and follow the approved script and campaign criteria.
- Research and Evaluation: Perform basic research to assess the merit of prospective clients’ claims and ensure they align with our firm’s practice areas and expertise.
- Onboarding: Manage the onboarding process for new clients, including completing necessary paperwork and assembling initial case files.
- Data Management: Accurately enter client information into our computer systems and maintain up-to-date records.
- Administrative Support: Assist with various administrative tasks as assigned to support the smooth operation of the firm.
Qualifications:
- Tenacity: You do not fold on the first no. Rejection is part of the day, not a reason to quit for the day.
- Empathy: Our callers are often having one of the worst years of their lives. You have to actually care, and it has to come through the phone.
- Communication Skills: Exceptional verbal and written communication abilities.
- Ability to Control the Call: You can steer a conversation, handle objections, and get to the finish line without steamrolling the person on the other end.
- Coachability: Willingness to follow the script and take direction. Our scripts and rebuttals exist because they work.
- Self-Motivated: Commission rewards the people who don’t need to be pushed. This role pays what you put into it.
- Sales Skills tend to have a strong tie to your success, as we need to help our potential clients get out of their own way and sign up for the best representation available in the country.
- Detail-Oriented: Strong attention to detail and accuracy in managing client information and documentation.
- Tech-Savvy: Proficiency with computer systems and basic research tools.
- Experience: Previous experience in a legal or client-facing role is a plus, but not required. On the job training is provided.
What Success Looks Like:
This is a performance role and we are direct about that. Every agent carries a weekly minimum, and agents who consistently fall below it are not retained. This is not a job where you can coast. It is also not a job where the goalposts move on you. The quota is the quota, the commission is uncapped, and the people who work it hard are doubling the minimum every week.
Why Join Us?
- Impactful Work: Play a crucial role in helping clients navigate their legal journey.
- Career Growth: Real opportunities for advancement for motivated-minded people. Our senior agents, QA, and team leads all started on the phones.
- Collaborative Environment: Work with a supportive and experienced team.
- Foot in the Door: A legitimate entry point into the legal industry without law school debt.
Job Types: Full-time, Part-time
Benefits:
- Opportunities for advancement
- Professional development assistance
Additional Information: Employment may be subject to a background check.
Work Location: In person
Pay: $900.00 – $1,900.00 per week
Work Location: In person
Title: Legal Intake Agent
Company: Legal Services Team
Location: Las Vegas, NV
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