Overview
Legal Document Specialist – 3rd Shift Jobs in Phoenix, AZ at RR Donnelley
Classification
Non-exempt
Reports to
Lead Case Manager/Supervisor
JOB DESCRIPTION
Case Manager
Summary/Objective
Provides litigation support to the Pre-litigation Team by ensuring that new client files are opened correctly, facilitating insurance claim payments to clients, and under the supervision of attorneys, achieving settlements when appropriate and preparing files for litigation if necessary. Must be able to research, gather, organize and synthesize information to make effective decisions under the laws of the State of Arkansas.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Under the direction of a Supervising Case Manager and/or supervising attorney, communicate with clients via phone, email and correspondence during the pre-suit process to address their questions and concerns and to provide and obtain updates.
2. Under the direction of a Supervising Case Manager and/or supervising attorney, communicate with insurance adjusters and healthcare providers to provide and obtain status reports to facilitate Protection (PIP) benefit payments
3. Gather and review medical and billing records.
4. Under the direction of a Supervising Case Manager and/or supervising attorney, draft and send third party pre-suit settlement demands when appropriate to resolve claims pre-litigation.
5. Conduct timely follow-up on all outstanding documents/assignments and escalate when appropriate.
Competencies
1. Communication & Consultation Proficiency (Strong People Skills).
2. Cultural Awareness.
3. Relationship Management.
4. Excellent Telephone Etiquette
5. Ability to prepare accurate and error-free documents in a timely manner.
6. Ethical Practice
7. Familiarity with Arkansas Law
8. Ability to manage time and multiple priorities in a changing environment
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type
This is a full-time Monday through Friday.
Required Education and Experience
1. High School Diploma or GED
2. Paralegal training or certification a plus.
Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Ability to Commute:
Benton, AR 72019 (Required)
Work Location: In person
Title: Legal Document Specialist – 3rd Shift
Company: RR Donnelley
Location: Phoenix, AZ
