Overview
Legal Assistant Jobs in Tempe, AZ at Yaser Ali Law
Description:
Position Description
This Attorney Liaison position is situated in the Attorney Collections Department. The Attorney Liaison performs duties that support and enhance the collection of outstanding patient accounts receivables through communication and interaction with attorney offices, insurance carriers, patients and any other payor sources that involve outstanding patient account balances. The ATTORNEY LIAISON is responsible for keeping current and updated information in three vital areas: 1. Case status for personal injury claims, 2. Claims status for third party payor sources, and 3. Payment status on all negotiated balances. The ATTORNEY LIAISON has significant interaction by phone and computer with legal offices, insurance companies and patients. The ATTORNEY LIAISON is expected to meet productivity expectations on a daily basis.
Position Duties
The position requires the following primary duties to be successful:
Contacts attorney offices to obtain case status and insurance information
Follows up with insurance companies to obtain claims status
Follows up with attorneys offices on payment status of negotiated balances
Sends correspondence to attorney offices and patients to initiate negotiations and/or obtain case status
Assists Clinics and/or Verifiers to secure missing case/claims information
Updates patient accounts with current and accurate information to allow for successful verification and correct billing
Updates attorney offices with treatment status and current patient balances
Confirms attorney receipt of patient records and bills or secures missing information for the attorney’s office
Confirms all payments received are the correct negotiated amounts
Answers “Zero Line” for all corporate departments
Assists Medpay (MP) and Major Medical (MM) team to facilitate receipt of monies owed
Opens and sorts mail; logs checks (payments)
Other duties as requested of the department manager that are consistent with and appropriate for this position title and role
Position Expectations
To perform the position successfully, an individual is expected to:
Provide proven experience in attorney collections
Demonstrable experience in collections, especially in personal injury medical claims
Knowledge of medical collections best practices
Working knowledge of MS Office, Excel and Outlook software
Broad knowledge of and experience with personal injury product line
Understands basic medical terminology, financial concepts and general business functions
Excellent communication and interpersonal skills
A strong analytical mindset;
Outstanding organizational skills; able to multi-task
Be Attorney Liaisonsionate and professional
Be success-driven and metrics focused
Be smart; work smart
Have a positive attitude
Be a positive agent for change to enhance improvements to the Attorney Collections team’s performance and productivity
Position Metrics
The execution of the position is quantifiably measured by the following:
Overall gross collections 30%
Attorney collections 70%
Position Requirements
Education: High School diploma; college course work or diploma a plus but not required
Experience: 2+ years of Experience in medical collections, with at least one year working in the personal injury industry
MS Office, Excel and Outlook experience
Preferred: Ability to multi-task under time pressure. Strong communication and leadership skills; proficient computer skills
Be team oriented and able to work within a diverse group of colleagues, managers and team leaders. Be able to make sound decisions while on the move in a fast-paced organization.
Position Miscellaneous
40 hours per week; extended work hours from time to time to meet deadlines
Achieving benchmarks, setting goals and meeting deadlines are critical
Ability to interact, engage and communicate effectively within the department and with other corporate business office employees
May include a combination of in-office and tele-commuting work environments
Requirements:
Position ExpectationsTo perform the position successfully, an individual is expected to:
Provide proven experience in attorney collections
Demonstrable experience in collections, especially in personal injury medical claims
Knowledge of medical collections best practices
Working knowledge of MS Office, Excel and Outlook software
Broad knowledge of and experience with personal injury product line
Understands basic medical terminology, financial concepts and general business functions
Excellent communication and interpersonal skills
A strong analytical mindset;
Outstanding organizational skills; able to multi-task
Be Attorney Liaisonsionate and professional
Be success-driven and metrics focused
Be smart; work smart
Have a positive attitude
Be a positive agent for change to enhance improvements to the Attorney Collections team’s performance and productivity
Title: Legal Assistant
Company: Yaser Ali Law
Location: Tempe, AZ
