Overview
Legal Assistant Jobs in Texas, United States at Avenor Law APC
Title: Legal Assistant
Company: Avenor Law APC
Location: Texas, United States
Company Description
Avenor Law APC is a forward-thinking, multi-practice law firm specializing in Family Law, Immigration, Personal Injury, and Institutional & Nonprofit matters. The firm is dedicated to providing responsive, results-driven legal services to individuals, families, businesses, and organizations. Avenor Law APC leverages modern technology, robust litigation strategies, and efficient systems to support its client-centered approach. The firm is committed to delivering exceptional legal representation tailored to meet each client's unique needs.
The Legal Secretary I (LS I) plays an important role in supporting client experience, intake coordination, and day-to-day case support across the firm’s practice areas, with a primary focus on immigration and family law matters. This position is ideal for someone who enjoys client interaction, organization, teamwork, and helping clients navigate important legal matters with professionalism and compassion.
Position Overview
LS I team members assist with client communications, scheduling, file organization, document collection, translations, and overall case readiness. In personal injury matters, LS I staff may assist with administrative and pre-litigation support tasks alongside the paralegal team, while the paralegal remains the primary point of contact with insurance adjusters and negotiations.
This role offers an excellent opportunity for individuals interested in legal administration, client service, immigration law, family law, and professional growth within a collaborative and fast-paced law firm environment. Training is provided.
Core Responsibilities
- Answer, screen, and route incoming phone calls
- Schedule and confirm consultations, meetings, and appointments
- Conduct basic conflict checks prior to consultations
- Assist with client intake from initial contact through file setup
- Open, organize, and close client files
- Process and upload incoming mail, pleadings, and correspondence
- Notify attorneys and paralegals of important case updates within 24 hours
- Maintain organized digital case files and document folders
- Respond to client emails, text messages, and general communications
- Translate documents and communications from Spanish to English, where applicable
- Collect client documents and information needed for case preparation
- Follow up with clients regarding missing documentation and case requirements
- Assist in maintaining timely case progression and client communication
- Follow all firm policies, procedures, and standard operating protocols
Immigration Support
- Collect client biographical and immigration history information
- Assist clients with intake forms and questionnaires
- Organize immigration notices, filings, and supporting evidence
- Prepare FOIA requests and assist with EAD applications under supervision
- Monitor EOIR and ECAS updates and upload filings to case systems
- Send hearing notices and administrative reminders to clients
Family Law Support
- Collect financial, personal, and case-related documentation
- Assist with financial disclosures and intake questionnaires
- Organize court notices, exhibits, and supporting documents
- Coordinate scheduling for hearings, meetings, and consultations
Personal Injury Support
- Collect accident-related, insurance, and medical documentation
- Track medical records and billing requests
- Communicate with clients regarding case documentation needs
- Assist the litigation and pre-litigation support team with administrative coordination
Additional Information
Legal Secretaries may also assist with additional administrative, intake, client-service, marketing support, or case-coordination responsibilities consistent with the nature of the position, as assigned by supervising paralegals, firm administrators, or the Managing Attorney.
Although this position is primarily remote, occasional travel may be required for major conferences, firm gatherings, or marketing events. These travel opportunities are typically limited and may occur only a few days per year depending on firm needs and event schedules. Travel costs covered.
Required Qualifications
- Bilingual English/Spanish.
- High school diploma or equivalent.
- Strong interpersonal and client-service skills; a personable, professional “people person” who is comfortable communicating with clients by phone, text, email, and video.
- Excellent verbal and written communication skills.
- Ability to professionally answer, screen, and route phone calls.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks, deadlines, and client follow-ups in a fast-paced environment.
- Ability to accurately collect, organize, and track client information and documentation.
- Basic computer proficiency, including email, document management, and case management systems.
- Ability to follow firm policies, procedures, and standard operating procedures (SOPs).
- Commitment to confidentiality, professionalism, and ethical conduct.
- Ability to work under supervision and follow instructions from paralegals, firm administrators, and attorneys.
Preferred Qualifications
- Prior experience in a client-facing role (e.g., customer service, intake, hospitality, healthcare, education, or call center).
- Prior experience in a law firm, legal intake, or administrative role.
- Familiarity with immigration, family law, or personal injury terminology.
- Experience assisting with client intake, scheduling, and document collection.
- Experience translating documents or communications (Spanish/English).
- Experience working in a high-volume, deadline-driven environment.
Core Skills & Competencies
- Friendly, professional, and approachable communication style.
- Strong active-listening skills and empathy when working with clients under stress.
- Ability to explain processes clearly without providing legal advice.
- Strong follow-through and responsiveness.
- Time-management and prioritization skills.
- Dependability, reliability, and professionalism.
- Willingness to learn legal processes and firm systems.
- Ability to escalate issues appropriately.
