Overview
Legal Assistant Jobs in Burr Ridge, IL at Codilis and Associates
Position Summary:
McCready Law is seeking a highly organized and technically skilled SmartAdvocate Support & Implementation Liaison to join our growing team. This admin-level role focuses on supporting, implementing, and managing SmartAdvocate — our primary legal case management system. The ideal candidate will have a strong background in IT support within a legal environment, experience working with legal case management platforms (SmartAdvocate highly preferred), and a proven ability to bridge communication between technical teams, legal staff, and management.
Key Responsibilities:
Serve as the primary internal support resource for SmartAdvocate users across the firm.
Administer, configure, and maintain SmartAdvocate, including user management, permissions, templates, workflows, and custom fields.
Work closely with leadership to implement upgrades, integrations, and new features within SmartAdvocate.
Act as the liaison between McCready Law and SmartAdvocate support teams, coordinating troubleshooting, escalations, and enhancement requests.
Provide training and documentation to new hires and current staff on SmartAdvocate usage and best practices.
Assist in the onboarding of new employees into the case management system, ensuring smooth and timely setup.
Support data integrity, reporting, and audits within SmartAdvocate to ensure compliance and operational efficiency.
Proactively identify areas for system improvement and recommend enhancements to optimize firm processes.
Provide tier 1 and 2 technical support for issues related to SmartAdvocate and integrated applications (e.g., document management, e-filing systems).
Partner with IT to coordinate software updates, testing, and rollout plans for SmartAdvocate and related legal technology tools.
Preferred Qualifications:
2+ years of IT Support, Helpdesk, or Case Management Platform Administration experience within a law firm or legal services environment.
Hands-on experience with SmartAdvocate highly preferred; experience with other legal case management software (Needles, Filevine, Clio, Litify, etc.) also valuable.
Strong understanding of legal workflows, case lifecycle management, and document automation.
Familiarity with SQL databases, reporting tools, and/or data migration is a plus.
Excellent interpersonal skills to translate technical issues into understandable solutions for legal staff.
Experience working with ticketing systems (e.g., ServiceNow, Zendesk) and remote support tools.
Detail-oriented with strong problem-solving skills and the ability to anticipate system needs and improvements.
Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: $65,000.00 – $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Compensation Package:
Yearly pay
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you have experience with SmartAdvocate or similar software (Clio, Filevine, PracticePanther, Litify, CasePeer, Needles, TrialWorks, MyCase)?
Work Location: Remote
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Title: Legal Assistant
Company: Codilis and Associates
Location: Burr Ridge, IL
