Overview
Legal Assistance Program Assistant Jobs in Albany, NY at CSEA
STARTING SALARY A $44,757
JOB SUMMARY:
The Legal Assistance Program Assistant works under the direction of the Legal
Systems Administrator, and works with the Legal Assistance Program
Administrators assisting with bill payments, case management,
approvals/disapprovals and providing general program clerical and administrative
support. Minimum of one-year satisfactory service at Grade 2 is required for
movement to Grade 3. Movement to Grade 3 before 2 years completion at Grade
2 is at discretion of General Counsel.
ESSENTIAL JOB FUNCTIONS:
1. Provides clerical and administrative support in processing of
approvals/disapprovals of legal assistance applications for contract
arbitrations, disciplines and court litigation.
2. Provides clerical and administrative support in processing and payment
of all administrative fees incurred by program, including AAA, PERB and
County Department of Labor administrative fees.
3. Provides clerical and administrative support in processing and payment
of the program costs, i.e., transcripts to witness fees.
4. Provides clerical and administrative support for processing of all
service provider billings (attorneys, arbitrators) ensuring that proper
fees have been billed pursuant to LAP fee schedule and guidelines.
5. Provides clerical support for all correspondence and report production
for LAP Administrators, including Legal Services Plan.
6. Handles inquiries from arbitrators, regional attorneys, administrative
agencies and staff regarding fee processing and guidelines.
7. Provides follow-up support regarding all field reports/legal assistance
applications.
8. Handles all telephone calls/correspondence regarding program
procedures, case status and billing inquiries including dealing with
members, attorneys and arbitrators regarding program procedures and
policies.
9. Any other duties as are required by the program and assigned by the
LAP Administrators or the Legal Systems Administrator.
MININUM QUALIFICATIONS:
High School diploma.
Demonstrated ability to handle numerous matters at one time; work in high
volume atmosphere with efficiency, accuracy and persistence.
Demonstrated ability to handle people over telephone and to impart accurate
information and to provide efficient and accurate follow-through with all inquiries.
Demonstrated familiarity with terminology related to grievances and disciplinaries
in employment context.
Ability to work efficiently on pc applications, copier, fax, printer, scanner, multiline
telephone and other standard office equipment.
Demonstrated willingness to take on responsibility as necessary.
Accuracy, precision, and attention to detail are essential.
Job Type: Full-time
Pay: From $44,757.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
Title: Legal Assistance Program Assistant
Company: CSEA
Location: Albany, NY
Category:
