Overview
Law Office Intake Coordinator Jobs in California at Elder & Spencer, LLP
LAW OFFICE INTAKE COORDINATOR – California-based Plaintiffs’ law firm is seeking a full-time intake coordinator with strong customer service skills to join our team. Bachelor’s Degree required. Candidate must be bilingual and biliterate in Spanish and English. Three to five years of both customer service and professional office experience also required. This is a WORK FROM YOUR HOME position but you must live in California to allow for training and attendance at occasional meetings.
Responsibilities:
- Completing and coordinating client intakes
- Updating client information into database
- Answering phones and routing calls or messages to team members
- Reviewing, analyzing and forwarding e-mails to team members
- Client correspondence as needed
- Interpreting for attorneys speaking with clients as needed
- Relief/backup receptionist duties
Experience and skills required:
- Bachelor’s Degree
- Bilingual and biliterate in Spanish and English
- Minimum three years of customer service experience
- Minimum three years of professional office experience
- Must be legally able to work in the United States
Successful candidate will have:
- Strong customer service skills
- Strong analytical and critical thinking skills
- Good communication skills
- Ability to multi-task
- Ability to work well with others
- Excellent organization skills
- Capability of working independently
- Technology skills, including proficiency in Word, Excel, Adobe, Customer Relation Management software and Cloud-based Document Storage
- A quiet area in their living space that will serve as their remote office. The firm will provide all office equipment necessary for the job.
Benefits offered:
- Health insurance
- 401K Plan with Employer Contribution
- Bonus opportunities
- Wellness benefit
- 37-hour work week, including 5-hour Friday (if work is up-to-date, work 5 hours but paid for 8 hours)
- Generous paid time off, including: Two weeks of paid vacation annually; One week of paid holiday time between Christmas and New Year; Ten paid holidays; Three paid sick days
Law Firm description:
We are a Plaintiffs’ housing rights firm with six attorneys, thirteen full-time and four part-time staff members.
Job Type: Full-time
Pay: $28.00 – $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- Do you read and write in Spanish?
- What do you think would make you a successful candidate for this position?
Education:
- Bachelor’s (Required)
Experience:
- Professional Office: 3 years (Required)
- Customer service: 3 years (Required)
Language:
- Spanish (Required)
Work Location: Remote
Title: Law Office Intake Coordinator
Company: Elder & Spencer, LLP
Location: California
Category:
