HYBRID-Billing Clerk

Coordinate billing processes for lawyers and paralegals

Manage billing cycles and ensure deadlines are met in accordance with firm and client requirements

Prepare and review pre-bills in accordance with client guidelines, firm standards, and established schedules

Review billing data for accuracy and completeness, ensuring compliance with client-approved rates, billing protocols, and exception agreements

Prepare and process invoices accurately and in a timely manner

Apply retainer funds as directed by lawyers and process write-offs in accordance with firm policy

Maintain and update billing and exception rates, as required

Prepare reports related to time entries, billing, and other reporting, as needed

Investigate and resolve billing and payment discrepancies in a timely manner

Work closely with lawyers and legal assistants to support billing requirements and ensure timely bill completion

Identify opportunities to improve billing processes and efficiency

Provide additional accounting and administrative support and coverage, as required

Minimum of 2 years’ experience in a billing, accounting, or administrative role within a professional services environment is preferred

Strong understanding of billing processes and basic accounting principles

Advanced proficiency in Microsoft Office, including Outlook and Excel

Experience with 3E or similar accounting/billing software is an asset

Experience with e-billing platforms such as TyMetrix, Counsel Link, or Legal-X is an asset

Familiarity with client billing guidelines and compliance requirements is an asset

Strong aptitude for working with numbers, financial data, and systems

Demonstrated ability to identify discrepancies, investigate issues, and resolve them efficiently

Commitment to delivering a high standard of accuracy and client service

Excellent oral and written communication skills

High level of accuracy and attention to detail

Strong organizational and time management skills, with the ability to manage competing priorities, meet deadlines, and maintain efficient workflows

Proven ability to handle a high volume of work in a fast-paced, time-sensitive environment

Proactive mindset with the ability to anticipate work needs, take initiative, and work independently

Strong interpersonal skills and the ability to build effective working relationships with lawyers, paralegals, and other firm members

Composed, reliable, and able to remain calm under pressure

Personable and team-oriented, with a collaborative approach to work

Ability to maintain strict confidentiality of client, firm, and billing information

Competitive salary with structured annual reviews

Extended health and dental coverage and an additional Health Care Spending account with monthly premiums paid 100% by the Firm for single or family coverage

Group RRSP plan with matched mandatory contributions + additional optional matched contributions

Life and accidental death and dismemberment insurance

Short- and long-term disability insurance

Employee and family assistance program

Maternity/Parental leave top-up payment plan

Maternity leave gradual return-to-work options

Paid or banked overtime

Vacation time, sick time, and personal time allotment

Firm social events

Friendly, social, and welcoming culture

Dress for Your Day dress code

Continuing education/tuition allowance

Dog friendly office so you can bring your dog to work!

Robust wellness program annual subsidy

Sports teams

Recognition of service milestones

Paid personal time and a moving day to help balance outside commitments