Overview
Deputy Clerk I (#25-44) Jobs in Conway, NH at New Hampshire Judicial Branch
Our law firm is seeking a non-attorney salesperson who is respectful of ethics and professionalism. No previous legal experience is required. We are looking for someone who loves doing sales. You should see sales as a service we perform for our prospective new clients, not as something done “to” them.
We are seeking someone empathetic who can assist clients in feeling confident in their decision to seek legal assistance.
Are you a results-oriented and driven sales professional with a proven track record of achieving sales goals? We’re seeking an outside sales representative who can develop a sales strategy to build new and expand current customer relationships. We support our sales team with the tools, training, management, and competitive compensation to ensure your success. Job seekers should be motivated self-starters with superior communication, customer service, and interpersonal skills.
Compensation:
$40,000 – $65,000 yearly
Responsibilities:
Use your prospecting and follow-up skills with potential customers online, in-person, or on the phone to uncover potential upsells and new clients
Conduct Prequalify Sessions: meet potential clients in person or virtually to have them sign for our services by verifying if a lead is eligible for immigration benefits, guiding the lead to identify & acknowledge their future desires, promoting our law firm using our success stories, and conveying value. Using an agenda is required to keep everyone on track and respectful of the lead’s time.
Convert “no” into “yes” by identifying and resolving potential obstacles such as budget, timelines, and pain points, and identifying and persuading the decision maker.
Implement specific strategies authorized by leadership for each caller to overcome their objections to hiring.
Weekly Meetings with Leads Director: Actively participate in weekly meetings with the Leads Director to ensure alignment with departmental goals and strategies.
Express Empathy & Build Rapport with Callers: Acknowledge the concerns of callers by recognizing pain points and expressing empathy
Use strategies to elicit information (objections): Implement specific strategies authorized by leadership for each caller to overcome their objections to hiring.
Email Management: Responsive to the lead’s concerns by answering all questions and inviting them to a phone call.
Phone Call Handling and Message Forwarding: Timely answer within 2 rings and screen all inbound phone calls, handling them or transferring to the appropriate recipient, and promptly forwarding messages as needed.
Follow up with leads: Diligently follow up with leads by prioritizing their pain point & level of qualification (readiness to hire, more so based on their mindset than ability to pay in the moment).
Qualify & Redirect Leads: Accurately determine if the caller is qualified for a prequalify session with a Client Care Specialist or a strategy session with an attorney based on current pre-screening qualifications shared by the legal team.
New Client Onboarding: Guide new clients with onboarding expectations, such as how to pay, how to upload documents, initial steps, and how to contact the legal team.
Learning & Development: Effectively use time to learn on improving one’s skill sets, including learning from the supervisor’s training videos and other recommended videos.
Data Management: Accurately input data into our Clickup system to ensure team members are updated.
Post-Consultation Feedback Request: Send timely text or email messages with survey links to gather feedback after consultations (to be completed before the end of the day on the day of the consultation).
Lead Follow-Up: Proactively follow up with leads via phone, email, or text to nurture relationships and provide assistance.
Video Content Creation (Short-Length): Create engaging short-length videos (usually 20-30 seconds) to encourage leads to sign contracts.
Video Content Creation (Mid-Length): Develop informative mid-length videos (around 3 minutes) to explain step-by-step processes to potential clients.
Client Interaction Documentation: Thoroughly notate all interactions with leads and current clients in the legal software for future reference and case management.
Production Team Handoff: Email the new client to notify the Production team new client is ready for the next phase of their engagement.
Current Client Updates: Proactively follow up with current clients to provide case status updates at least 3 touchpoint conversations, ensuring they are satisfied and meet their expectations. This includes a Client Success meeting after a case has been completed.
Participate in networking events: This may be completed successfully in person or virtually by engaging with others
Qualifications:
You love talking and meeting with prospects, presenting to them, closing the deal, and asking for referrals
You are an organized, detail and deadline-oriented self-starter who loves contributing your team’s goals
Ability to meet and exceed monthly quota in sales
2 years of outside sales experience or related marketing experience
Native or Near-Native fluency in both Spanish and English (written and spoken)
Prior experience in a sales environment
Cheery and positive attitude
Strong verbal, interpersonal, and written communication
Confident mannerisms
Improves customer-service skills to create a raving fan atmosphere
Ability to multitask with interruptions in a fast-paced environment
Good organizational, time management, and problem-solving skills
Ability to exercise flexibility, initiative, good judgment, and discretion
Ability to relate to individuals from diverse ethnic, cultura,l and socioeconomic backgrounds
Willingness to learn and be open to change
High School Diploma or GED
Prior legal experience is a plus, but not required
About Company
At GreenCardGuys Law Group, our team members are the key to our success. If you join us, you will have access to tech-friendly tools in a supportive and professional environment. We invest in your career development. We care about work-life balance by providing 18 days of PTO and wellness benefits.
OUR VISION: Remain the premier law firm in obtaining legal status for clients with a collaborative team nationwide.
OUR MISSION: We empower clients to understand their legal rights and options while delivering exceptional customer service. We guide companies on how to grow their team with immigrants working legally while solving immigration problems for clients.
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Title: Deputy Clerk I (#25-44)
Company: New Hampshire Judicial Branch
Location: Conway, NH
