Overview
Deputy Clerk Jobs in Shoreview, MN at City of Shoreview, MN
Description:
Bilingual Intake Specialist
Unlimited Labor Solutions Plano, Texas, United States (On-site)
JOB TITLE: Bilingual Office Assistant/Immigration Intake Specialist (Spanish/English)
LOCATION: Plano, TX (Hybrid; 1-2 days remote)
COMPANY OVERVIEW:
Unlimited Labor Solutions is a leader in providing innovative workforce solutions tailored to meet the unique needs of businesses across various industries. With a commitment to excellence, we deliver top-notch labor services that drive productivity, efficiency, and success for our clients. Our team of experts is dedicated to matching skilled workers with the right opportunities, ensuring both clients and employees achieve their goals. Join us in our mission to revolutionize the labor market and be part of a company that values innovation, collaboration, and exceptional service.
POSITION SUMMARY:
Unlimited Labor Solutions is seeking a highly motivated and detail-oriented Bilingual Immigration Office Assistant/Intake Specialist (Spanish/English) to join our team. Reporting directly to the Practice Manager, you will be responsible for supporting our immigration services by assisting with administrative tasks, client interactions, and case management. This role is crucial in ensuring a smooth and efficient process for our clients and requires exceptional organizational skills and the ability to communicate effectively in both Spanish and English.
KEY RESPONSIBILITIES:
Client Interaction: Collect questionnaires and documents from clients and follow up with assigned clients to ensure timely submission of necessary information.
Case Management: Set up folders in the system, prepare physical folders for documents and case filings, and open cases in DocketWise.
Document Translation: Translate documents from Spanish to English and save them in the appropriate folders and files.
Communication: Answer and respond to calls and emails from clients, providing timely and accurate information.
Form Assistance: Assist with drafting and revising forms as needed.
Advertisement Assistance: Help with publishing advertisements.
Mail Processing: Handle incoming and outgoing mail, including copying, printing, scanning immigration paperwork, and preparing filing packages.
Shipment Preparation: Prepare FedEx shipments for outgoing documents.
Case Follow-Up: Follow up on pending cases with immigration agencies to check status and submit queries when processing timelines are exceeded.
Agency Interaction: Call immigration agencies for expedite requests, interview/biometrics rescheduling, InfoPass appointments, etc.
Sales Support: Assist with sales calls and employee questions in Spanish.
Onboarding Support: Help with onboarding calls for new clients or employees.
Data Entry: Enter data into HubSpot and maintain accurate records.
REPORTS TO:
Practice Manager
Join Unlimited Labor Solutions as an Immigration Office Assistant/Intake Specialist and become an integral part of our mission to provide exceptional immigration services. We offer competitive compensation, comprehensive benefits, and a collaborative and dynamic work environment.
Be part of our exciting journey and make a meaningful impact on our organization and the communities we serve!
Unlimited Labor Solutions is an Equal Opportunity Employer.
Requirements:
QUALIFICATIONS:
Ideal candidate would have 0-1 year of administrative legal experience in a law firm environment (immigration experience is a plus but not required).
Strong customer service skills, a positive attitude, and a willingness to learn and help the immigrant community.
Bilingual in Spanish and English is required; must be able to speak, read, and write in both Spanish and English.
High school diploma or equivalent preferred.
This position offers significant growth potential. Join us at the entry level, receive top-notch training, and start a successful career in a law firm.
Must possess valid employment authorization to work for any employer in the U.S.
Show more
Title: Deputy Clerk
Company: City of Shoreview, MN
Location: Shoreview, MN
