Overview

Case Manager – Chinese Speaker, Disability and Leave Services (12-month Contract) Jobs in United States at Amazon

Job Overview
The City of Mendota is seeking a motivated, service-oriented individual to join our team as a full-time Utility Billing Clerk. This position provides vital office support for the Water Department, with responsibilities focused on water and sewer billing, account maintenance, and customer service.

Key Responsibilities Include:

Processing monthly water and sewer utility bills
Maintaining customer and meter records
Managing and applying customer payments
Conducting detailed account analysis
Handling service start-ups and shut-offs
Providing consistent, professional customer service, including resolving billing inquiries and service issues
Performing other related administrative tasks as assigned

The Ideal Candidate Will Have:

Excellent communication and interpersonal skills
Strong computer and accounting skills
Exceptional attention to detail
Effective problem-solving and multitasking abilities
A customer-first attitude with a willingness to learn

Qualifications:

High school diploma or equivalent, with additional training in office administration or general business preferred
Demonstrated customer service experience, especially in resolving service-related issues
Bilingual skills are appreciated and considered a plus

Hours:

Hours are 7am-4pm M-F and every other Saturday 8am-Noon.

This is a great opportunity to be part of a supportive team that serves the community and ensures the efficient operation of a vital city service.

Starting salary for this position is $50,000-$55,000 depending on experience and qualifications.

Excellent benefit package provided, including health, dental, vision, and life insurance, as well as IMRF pension system.

Interested candidates should submit a resume by mail or in person at no later than 4pm on Friday, June 6, 2025:

City of Mendota
800 Washington Street
Mendota, IL 61342
Or email to: [email protected]

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Location: In person

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Title: Case Manager – Chinese Speaker, Disability and Leave Services (12-month Contract)

Company: Amazon

Location: United States

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