Overview
Call Center Representative (Hybrid) Jobs in West Palm Beach, FL at Clerk of the Circuit Court & Comptroller, Palm Beach County
Summary:
We are seeking a detail-oriented and client-focused Case Manager (Paralegal) to join our growing legal team. This hybrid role combines the responsibilities of a traditional paralegal with proactive case management, making it ideal for someone with excellent communication skills, legal knowledge, and the ability to manage high volumes of information and deadlines with efficiency.
As the primary liaison between attorneys and clients, the Case Manager will ensure seamless communication, track key deadlines, support attorneys with legal tasks, and help keep case files moving forward. This is a dynamic opportunity with potential for long-term growth based on performance.
Key Responsibilities:
Case Management
Act as the main point of contact for clients regarding case updates, document requests, and scheduling
Maintain and update case files and key dates in the case management system (e.g., Clio, MyCase, PracticePanther)
Track and manage court deadlines, hearings, and important filings
Conduct initial client intake and manage onboarding procedures
Assist clients in completing necessary forms and gathering required documentation
Paralegal Support
Draft standard legal documents, including pleadings, discovery requests/responses, and correspondence
Assist attorneys with hearing and trial preparation, including compiling exhibits and organizing binders
Conduct legal research to support case strategy and filings
E-file documents with the courts in accordance with local rules and deadlines
Review, summarize, and organize discovery, depositions, and medical or legal records
Qualifications:
Associate’s Degree or Paralegal Certificate required; Bachelor’s degree preferred
Minimum 2 years of experience as a legal assistant, case manager, or paralegal in a law firm
Familiarity with legal terminology, court procedures, and Texas state filing systems (or relevant jurisdiction)
Strong written and verbal communication skills
High proficiency in Microsoft Office Suite and legal software platforms
Outstanding organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced legal environment
Preferred Skills:
Bilingual (Spanish/English or other language)
Experience in family law, civil litigation, or personal injury
Notary Public or willingness to become certified
Why Join Us:
Supportive and collaborative team culture
Direct exposure to diverse legal cases and clients
Opportunities for ongoing training and professional development
Clear growth path, with potential for long-term employment based on performance
To Apply:
Submit your resume and a brief cover letter explaining your interest in the position.
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Title: Call Center Representative (Hybrid)
Company: Clerk of the Circuit Court & Comptroller, Palm Beach County
Location: West Palm Beach, FL
