Overview
Welfare Officer Jobs in Accra, Greater Accra Region, Ghana at MAX
Title: Welfare Officer
Company: MAX
Location: Accra, Greater Accra Region, Ghana
We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the requests of our Champions.
What You’ll Do:
Welfare Operations
Track Champion daily attendance and follow up on absent champions
Monitor turnover and retention rates amongst Champions
Appropriately attend to the requests of the Champions and follow through
Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc
Research and suggest Champions insurance options and HMO plans
Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
Conduct exit interviews for champions, collate feedback and provide recommendations
Collect and collate information from champions and provide feedback to the supervisor on issues that can be resolved
Conduct champion surveys and analyze the data as well as continuously determine new ways to increase and ensure retention
Implement recognition and appreciation programs across the organization
Encourage champion networks and committees to foster a community
Report and Administrative Management
Implement stated team and company strategies, goals, objectives and procedures
Use appropriate methods, frameworks and channels to carry out tasks
Optimise processes for effective and efficient budget use
Properly track, record and maintain champions information (hard and soft copy documentation)
Prepare periodic and analytical reports for supervisor
Update the Champions insurance and HMOs database
Develop and suggest creative welfare strategies, and procedures, etc
Data Analytics
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data resources and maintain databases/data systems
Identify, analyze and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with line manager to prioritize business and information needs
Skills And Abilities
Strong interpersonal and communication(written and oral) skills
Strong People Management skill
Strong Administrative skill
Employee engagement skill
Empathetic and approachable
Objective, understanding and resilient
Detail oriented
An ability to prioritise, plan and organise work in a busy environment
Record/book keeping skills
Requirements
You’ll Need:
A degree in related fields, minimum of a HND
Proven experience working in / knowledge of a recruitments or analyst role
Demonstrated high computer literacy: particularly with programmes in Microsoft Office
1 year experience in fleet management
Benefits
Competitive pay & benefits
Premium Health insurance cover
Consistent Learning and Development
