Overview
Weekend Assistant Case Manager – Program Support – Contract Position Jobs in Tucson, AZ at Angels Monitoring AZ, LLC
Weekend Assistant Case Manager – Program Support – Contract Position
Independent Contractor | Part-Time | Remote | Weekend Availability Required
Pay: $13/hr (Training) –> $15/hr (Once Fully Trained)
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About Angels Monitoring AZ
Angels Monitoring AZ provides professional supervised visitation and related family services throughout Arizona. We work with families navigating separation, divorce, custody matters, and other challenging circumstances providing a professional, neutral and supportive environment while maintaining high standards for safety, communication and documentation
We are looking for a Weekend Assistant Case Manager to support our supervised visitation program and serve as a primary weekend point of contact for our visitation monitors.
This is a great opportunity for someone who is tech-savvy, organized, compassionate, dependable, and comfortable thinking independently in situations that may change quickly.
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About the Role
This is not a routine, task-by-task position. Some weekends may be quiet, while others may require you to quickly respond to questions or unexpected situations.
You will help support weekend visits and case operations by:
- Serving as a weekend point of contact for supervised visitation monitors
- Answering questions and providing guidance regarding cases, policies, procedures, and visits
- Helping monitors navigate unexpected or challenging situations
- Managing email, text messages, scheduling, case information, follow-ups, deadlines, and documentation
- Working across multiple computer systems, electronic forms, calendars, and communication platforms
- Monitoring upcoming schedules and case details and identifying potential problems before they become urgent
- Troubleshooting scheduling, communication, and operational issues
- Communicating professionally with families, monitors, and team members
- Following up on questions and issues to make sure nothing falls through the cracks
- Knowing when to handle a situation independently and when to escalate it for additional guidance
Administrative support may be available for certain routine tasks, allowing the Assistant Case Manager to focus on communication, case management, problem-solving, and staying ahead of potential issues.
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What We’re Looking For
The ideal candidate:
- Is very comfortable with technology and can learn new software and systems quickly
- Can manage email, texts, schedules, documents, and case information across multiple platforms
- Is highly organized and has strong follow-through
- Can think through unexpected situations without always needing step-by-step instructions
- Can follow established policies and procedures, use sound judgment when situations do not fit a standard process, and recognize when an issue requires assistance or escalation
- Communicates clearly, professionally, and with empathy when answering questions, explaining policies and procedures
- Can remain calm when dealing with sensitive or high-conflict situations
- Can work independently and stay productive during slower periods
- Pays close attention to detail and can identify potential problems or missing information before they become larger issues.
- Genuinely cares about helping children and families
- Is reliable and available to provide consistent weekend support
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Qualifications
A bachelor’s degree in social work, psychology, behavioral health, family studies, criminal justice, legal/paralegal studies, human services, or a related field is strongly preferred.
Relevant experience in case management, social services, family services, behavioral health, the legal system, supervised visitation, or working with children and families is highly valued.
Supervised visitation experience is helpful but not required. Training will be provided for the right candidate.
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Schedule & Growth
Weekend availability is essential.
This position will begin as part-time weekend support, and the initial workload may be limited and variable depending on scheduled visits and program needs.
As Angels Monitoring AZ continues to grow, this role may expand to include:
- Increased weekend hours
- Additional Case Management responsibilities
- Case Management support in Tucson and other expanding Arizona service areas
- Additional weekday supervised visitation opportunities for extra contract work and income
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Position Details
Position: Weekend Assistant Case Manager
Type: Independent Contractor
Schedule: Weekends; on-call support as needed
Location: Primarily remote/work from home
Service Area: Tucson, Arizona (and surrounding areas)
Hours: Part-time to start; workload may vary
Compensation & Training:
- Standard Angels Monitoring Training: Unpaid
- Case Management Training: $13.00/hour
- Fully Trained Rate: $15.00/hour
- Weekend Guaranteed Minimum: $50 minimum per weekend (pay increases beyond $50 as hours worked exceed that amount)
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Is This You?
You may be a great fit if you’re the person who can:
Manage the technology. Think through the problem. Notice what might go wrong. Communicate calmly. Follow through. And genuinely care about helping families.
If you are looking for flexible weekend work with the opportunity to grow into a larger role, we’d love to hear from you!
Pay: $13.00 – $15.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Application Question(s):
- This role requires completing unpaid standard Angels Monitoring training, followed by paid Case Management training at $13.00/hour before moving to the $15.00/hour rate with a $50 weekend minimum. Are you comfortable with this pay and training structure? (Yes or No?)
- This position requires consistent weekend availability for Case Management support and monitoring. Are you available to work on Saturdays and Sundays? (Yes or No?)
Education:
- Bachelor’s (Preferred)
Work Location: Remote
Title: Weekend Assistant Case Manager – Program Support – Contract Position
Company: Angels Monitoring AZ, LLC
Location: Tucson, AZ
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