Overview
Team Lead – Client Onboarding, Risk Management Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at RSM Stone Forest
Title: Team Lead – Client Onboarding, Risk Management
Company: RSM Stone Forest
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Description
Stone Forest Malaysia Sdn Bhd is part of Stone Forest Group, a professional business services firm headquartered in Singapore with established operations in Singapore, Hong Kong and China. At Stone Forest Malaysia, we provide business process outsourcing services strictly only to our office in Singapore, and our clients in Singapore. We are also the innovation centre for the development of Human Resource management application solutions.
Stone Forest Group provides Accounting, Tax & Advisory, Business Process Outsourcing, Formation & Compliance, Contract Staffing & Recruitment, Payroll Outsourcing & HR Advisory, and Technology Services outside of Malaysia. We take care of our clients’ back-office business services to enable them at every stage of their growing business from market entry to expansion.
Why join us?
GROW PROGRAMME
At Stone Forest Malaysia, we recognise that great people make a great organisation. We value our people and envisage developing every individual to their fullest capacity and performance. We believe in Grow People to Grow Business.
Every employee will be immersed in our “GROW Programme” which comprises a formalised structure framework to support their professional and personal growth, and help them realised full talents and leadership potential. We provide flexible working hours, a birthday leave and self-certified sick leave, off on key festival eves, all on top of the usual leave benefits. Our office is easily accessible via public transportation (MRT, LRT, Monorail, KTM Komuter, KLIA Transit). Most importantly, we foster an open, team-centric culture and support your continuous development with training in both technical and soft skills.
Position Summary
The individual will be part of the Risk Management Team, who functions as a separate independent business unit that reviews and supervises all independence and client acceptance / continuance requests within the organization. This position acts as the gatekeeper to ensure that client onboarding and continuous monitoring requirements are complied with in relation to laws and regulations in Singapore, Hong Kong and Malaysia. Ideally, the candidate should have at least 3 to 4 years of experience in processing client due diligence and understand when a threat to independence or conflict of interests may arise in a professional services firm setting. The candidate needs to be able to work independently, with an inquisitive mindset, an eye for detail and be able to understand complex corporate structures with good communication skills.
Key Accountabilities / Major Area of Responsibility
Review and supervise a team who processes all Client Due Diligence and Independence compliance within the organization on a timely basis, such as:
- Ensures that Client onboarding is in compliance with the organization’s policies and procedures
- Coach less experienced team members in completing client onboarding procedures
- Be alerted to latest developments in global policies and relevant legal and regulatory requirements and be able to summarize key changes to update policy manuals and draft training materials
Qualifications / Experience
- Proficient in written and spoken Chinese as the role requires liaising with Mandarin-speaking stakeholders, reviewing documents in Chinese language and be able to understand written Chinese.
- Good written and verbal communication skills in English
- Possess at least a Degree in a relevant discipline
- Good interpersonal skills – able to communicate / interact with people at different levels from different departments
