Overview
STAFF SERVICES MANAGER I Jobs in California at Office of the State Public Defender
Overview
We are seeking a dedicated and organized Administrative Assistant to join our team. This role is essential for ensuring smooth operations at the front desk and providing administrative support to our paralegals and attorneys. Our ideal candidate possesses strong time management skills, excellent phone etiquette, and a commitment to delivering exceptional customer service. We are looking for someone interested in professional development and opportunity to grow with our firm.
Responsibilities
Greet visitors and clients warmly, directing them to the appropriate person.
Manage incoming phone calls using professional phone systems, ensuring effective communication.
Maintain a clean and organized front desk area to create a welcoming environment.
Perform clerical duties including filing, data entry, and document preparation.
Utilize Microsoft Office 365 for scheduling appointments, managing calendars, and creating documents.
Proofread correspondence and documents for accuracy and clarity before distribution.
Assist with administrative tasks as needed to support staff.
Handle customer inquiries with professionalism and efficiency, ensuring high levels of satisfaction.
Identify opportunities for improved services and communicate client feedback to attorneys.
Proactively address client inquiries and needs in a timely and professional manner.
Willingness to assist other staff with office tasks as required.
Qualifications
Experience in a receptionist or administrative role is preferred.
Strong time management skills with the ability to prioritize tasks effectively.
Excellent phone etiquette and interpersonal communication skills.
Proficiency in Microsoft Word and Outlook is required.
Attention to detail with strong proofreading abilities to ensure error-free documentation.
A friendly demeanor and a commitment to providing outstanding customer service.
Ability to maintain confidentiality and handle sensitive information with discretion.
Job Type: Full-time
Pay: From $37,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No weekends
Ability to Commute:
Williamsburg, VA 23185 (Required)
Ability to Relocate:
Williamsburg, VA 23185: Relocate before starting work (Required)
Work Location: In person
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Title: STAFF SERVICES MANAGER I
Company: Office of the State Public Defender
Location: California
