Overview
Sr Administrative Asst – (Legal Claims Assistant) – 90072115 – Washington Jobs in Washington, DC at Amtrak
Summary
We are looking for someone who will ensure excellent and professional client service at all times as well as lead in coordinating meeting rooms and events.
Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins and restocking rooms as needed.)
This position requires a high school diploma or GED, with 1-2 years of related hospitality and office experience preferred.
Key skills include clear communication, strong customer service and organization, basic computer skills, and the ability to work in fast-paced environments.
The role also requires following directions, maintaining a clean and safe workspace, and working well both independently and in teams.
Physical requirements would include being able to stand up all day as well as heavy lifting.
There is no free parking onsite.
​​***Shift timing***
8:00 AM to 5:00 PM (Mon to Fri)
Requirements
QUALIFICATIONS (Education, Experience, and Certifications)
Typically Required:
Requires high school diploma or GED
1-2 years of related hospitality and office experience is preferred
May require a valid driver’s license and minimum levels of auto insurance coverage per client policy
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate clearly both verbally and in writing
Capable of working in a fast paced environment
Excellent customer service skills and organization skills
Basic computer and office equipment skills
Ability to meet/exceed customer expectations
Ability to follow directions
Maintain a clean and safe work area
Ability to work as a team or individually
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Typically works in a professional office environment with adequate lighting and ventilation, and a
normal range of temperature and noise level
Requires internal contact within department and with client personnel, external contact with customers,
agencies, vendors, etc and general public
Physical effort is required such as walking, standing, bending, reaching, lifting or carrying objects could
weigh up to 75 lbs or more (i.e. office furniture, conference room fixtures, equipment, supplies, etc.)
Walking and pushing 30 pound refresh cart to specific rooms including conference rooms, kitchens and
break stations
Able to walk or stand for long periods of time
Requires moderate dexterity – regular application of basic skills (postage machine, office equipment,
minor maintenance on conference room furniture, eye/hand coordination)
Responsibilities
Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.
May performs various building support functions related to meeting set ups and light maintenance.
Note: Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist.
This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Runs high volume copy machines and performs binding and finishing work.
Ensures convenience copiers are working properly, checking for quality via daily inspections.
Clears paper jams and informs technicians of specific problems.
Performs all repair service on customer copier equipment.
Handle highly sensitive and confidential documents that may be time sensitive
Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment.
Maintains records for management reports and inventories of supplies needed.
Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by customer.
May perform filing duties in conjunction with specific customer requests.
Delivers completed jobs to pre-determined customer locations within and outside of the site.
Maintains daily meter and service logs.
May travel between customer’s buildings.
Answers customer questions regarding status or feasibility of job requests.
Ensures upkeep of convenience copier areas by keeping neat and well stocked.
Performs duties related to the shipping of materials.
Performs duties related to the receiving of materials.
May perform meeting room and conference room set ups.
May perform building occupant moves within assigned facilities.
May perform re-lamping and light maintenance duties as assigned.
May perform occasional cleaning duties as needed.
May require periodic overtime on nights and weekends, including off-hour emergency response.
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
Uses all copier equipment, calculator, fax machine, postage meter and some PC.
Performs filing duties, which may include ‘purging’ and archiving old documents.
Performs duties of scanning, file conversion and file naming.
Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD.
Manage TOC (Table of Contents) – first page of electronic file.
Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search.
Perform file formatting for printing/Excel files.
Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal secretaries, project managers, paralegals, associates and partners.
Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.
Assist with coordinating projects that will be completed off site (BIS or Smart Source)
Performs other duties as assigned.
Job Type: Contract
Pay: $24.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Vision insurance
Shift:
Morning shift
Education:
High school or equivalent (Preferred)
Experience:
Data Entry: 3 years (Preferred)
meeting room and conference room set up: 3 years (Preferred)
handling incoming and outgoing mail/faxes: 3 years (Preferred)
Ordering: 3 years (Preferred)
Front desk: 3 years (Required)
shipping and receiving: 3 years (Required)
copy job: 3 years (Required)
answering the phone: 3 years (Preferred)
mailing, faxing, copying, scanning: 3 years (Required)
mailroom: 3 years (Required)
Legal/Law office environment: 3 years (Required)
License/Certification:
Driver’s License (Preferred)
Work Location: In person
Title: Sr Administrative Asst – (Legal Claims Assistant) – 90072115 – Washington
Company: Amtrak
Location: Washington, DC
