Overview
Receptionist/Customer Service Officer (Medico Legal) Full Time Jobs in Carlton, Victoria, Australia at mlcoa
Title: Receptionist/Customer Service Officer (Medico Legal) Full Time
Company: mlcoa
Location: Carlton, Victoria, Australia
Company Description
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
mlcoais seeking a dedicated, bubbly, receptionist with a high level of attention to detail to join our team. We are a national provider of independent medical specialist opinion and advisory service to insurers, government departments, self-insured companies and the legal profession.
This role is essential for how we present ourselves to our clients, consulting specialists and patients. Reporting to the General Manager, you will play a pivotal role in ensuring our team continues to provide a high level of customer service and clerical support in a fast-paced environment
Job Description
Your key responsibilities include:
Answering and/or directing phone calls
Meet and greet all visitors to the office
Check in patients, ensure completion of paperwork and update patient details
General administrative tasks such as filing, scanning and scheduling appointments
Contact claimants regarding upcoming appointments
Mail distribution and dispatch (including courier management)
Manage the day to day presentation and preparation of consulting rooms
Administration support to Medical Specialist and Client Services Team
Qualifications
To be considered for this role you will have demonstrated:
Exceptional attention to detail
Experience prioritising work in a very busy office environment
Good time management with the ability to manage interruptions and re-adjust priorities
Excellent verbal, written and interpersonal communication skills
A positive, empathetic, helpful approach and able to work within a confidential environment
Strong organisational and prioritisation skills, while maintaining flexibility
Computer literacy, with proficiency in Microsoft Office programs
Experience working in the healthcare/medical practice/legal sector an advantage
mlcoa offers an exciting and fast paced team environment where client focus, drive and respect are key features. Ours is a friendly, fun and supportive team; we are a growing business and opportunities abound for talented people.
Additional Information
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
