Overview
Real Estate Transfer Clerk Jobs in Hopewell, VA at City of Hopewell
Join Our Team at The Dorcey Law Firm!
Are you ready to thrive in a fast-paced, dynamic environment where teamwork and providing exceptional client service are our top priorities? The Dorcey Law Firm is seeking a detail-oriented and enthusiastic Probate Administrative Assistant to join our dedicated team.
Position Summary
The Probate Administrative Assistant serves as the primary point of contact for new and existing probate clients, providing timely and professional support. This role is essential to maintaining excellent client relationships by gathering necessary information, addressing inquiries, and ensuring seamless communication between clients and attorneys. If you have a “can-do” attitude and love making a difference, this role is for you!
Key Responsibilities
Client Support: Answer inbound calls and communications from probate clients with a cheerful, professional demeanor, even in challenging situations.
Information Gathering: Communicate effectively, asking thoughtful questions to assess client needs.
Appointment Coordination: Schedule and confirm appointments, reschedule as necessary, and maintain an organized calendar.
Billing & Payments: Send invoices, process payments, and ensure accurate records.
File Management: Create new client files and maintain accurate records, including scanning incoming and preparing outgoing mail.
New Client Intake: Manage the intake process for all new probate clients efficiently and professionally.
Department Support: Assist the Probate team with various tasks and projects as needed.
Additional Duties: Perform other work-related duties as assigned.
Qualifications
Minimum of 2 years of professional experience, preferably in a law firm or related field.
Exceptional customer service skills, with the ability to handle stressful situations calmly.
Strong oral and written communication skills, with a focus on professionalism and clarity.
Proven ability to multitask and manage priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
A proactive and detail-oriented approach to work.
What We Offer
A supportive and collaborative work environment.
Opportunities for growth and development within a respected law firm.
A chance to make a meaningful impact in the lives of our clients.
Ready to Apply?
If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Please submit your resume and a cover letter explaining why you’d be a great fit for our team
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: No less than 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
Title: Real Estate Transfer Clerk
Company: City of Hopewell
Location: Hopewell, VA
