Overview
Professional Administrative Assistant – Office & Administrative Specialist, Principal Jobs in Saint Paul, MN at State of Minnesota
Position Function:
Supports the Bank’s Home Loans Division’s (HLD) in developing and maintaining the Bank’s mortgage compliance in accordance with the Bank’s Compliance Management System (CMS), for the purpose of ensuring the Bank’s compliance with all federal and state mortgage laws, rules, and regulations, the Bank’s internal policies and procedures, and industry, ethical or fiduciary practices or standards, as applicable. Communicates, promotes and reinforces a strong and proactive culture of mortgage compliance.
Performs all duties and interacts with internal and external customers in a manner aligned with the Company’s Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Primary Accountabilities:
Mortgage Compliance
Develop, promote and maintain a robust mortgage compliance culture and mortgage compliance system, through mortgage compliance knowledge and experience, skillful and effective communication, development of strong internal relationships, continual development and reinforcement of mortgage compliance as a core competency, and achievement of corporate and business objectives. These will be accomplished by, but are not limited to, the following:
Have and maintain a solid understanding of all mortgage compliance laws and regulations, keeping abreast of any mortgage regulatory changes, and ensure that any mortgage regulatory changes are properly addressed by or incorporated into HLD’s mortgage operations.
Implement, maintain, and continually improve HLD’s mortgage compliance program.
Ensure HLD’s mortgage compliance program is current, documented, tested, and effective.
Develop and maintain HLD’s mortgage compliance policies, procedures, and internal controls.
Develop and maintain HLD’s mortgage compliance training program and schedule in accordance with the Bank’s Compliance Training Program, which shall include appropriate mortgage compliance education and training for all HLD personnel.
Develop and maintain HLD’s mortgage compliance monitoring program and schedule in accordance with the Bank’s Compliance Monitoring Program, and HLD’s Monitoring Procedures, in order to identify procedural, system, training, or other weaknesses in an effort to preclude regulatory violations.
Monitor and ensure HLD personnel are complying with all fair lending laws and regulations in accordance with the Bank’s Fair Banking Policy and procedures, to include testing, analyzing, and review both approved and denied loans, exceptions, waivers, pricing, redlining, steering, marketing, etc. for discriminatory treatment.
Ensure that issues are properly included on the Issues Tracking Log, and that timely corrective action is taken as necessary and appropriate to address regulatory concerns
Supporting the Customer Complaint Program by handling and responding to mortgage compliance-related complaints, inquiries or comments from consumers and customers.
Review all applicable mortgage related systems, products, services, activities, vendors for mortgage compliance.
Represent the Bank in all mortgage compliance examinations and audits, and ensure that timely corrective action is taken for any mortgage compliance issues or violations.
Ensure timely and accurate compliance filings, including the Home Mortgage Disclosure Act (HMDA) Loan Application Register (LAR).
Ensure HLD maintains all records and documentation as required by laws and regulations.
Attend all required management and compliance meetings to keep appraised of developments within HLD that may impact the compliance function.
Actively participate in and provide compliance advice and assistance on key business decisions within HLD, including new or changes to existing products, services, processes, projects, and vendors.
Review marketing materials for compliance with applicable laws and regulations prior to submission to the Marketing Department.
Assist Loan Originating System (LOS) Team by: Assisting with developing, updating, and maintaining all forms and documents for sales and operations as needed. Participating in all testing plans following system updates. Assisting the vendor manager, and participating in all calls and communications with the vendor(s). Assisting Secondary Marketing to compare pricing and run sample pricing as appropriate.
Completing other compliance related projects and tasks as requested to support the Bank’s Compliance Management System.
Business Unit Compliance Officer (BUCO)
Responsible for business unit compliance with dotted line reporting to the head of the Bank’s Compliance. BUCO responsibilities generally include but are not limited to:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and participating in applicable regulatory implementation projects. Reviewing, drafting, and/or updating business unit policies, procedures, processes, and guidelines to ensure compliance with all applicable laws and regulations.
Conducting or coordinating regular compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit’s compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program and in accordance with HLD’s Monitoring Procedures.
Conduct monitoring to ensure that HLD personnel are complying with all fair lending laws and regulations in accordance with the Bank’s Fair Banking Policy and related procedures, to include testing, analyzing, and reviewing both approved and denied loans, exceptions, waivers, pricing, redlining, steering, marketing, etc. for discriminatory treatment.
Ensuring that issues are properly included on the Issues Tracking Log, and that timely corrective action is taken as necessary and appropriate to address regulatory concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for addressing complaints under the program; and by assisting in researching complaints related to HLD to determine if there are any compliance concerns.
Facilitating regulatory audits and exams. Researching and responding to any findings identified through monitoring, audits, or examinations; and, as necessary, ensure adequate and timely remediation to such findings.
Review all applicable mortgage related systems, products, services, activities, and vendors for mortgage compliance.
Attend all management meetings to keep appraised of developments within HLD that may impact the compliance function.
Review marketing materials for compliance with applicable laws and regulations prior to submission to the Marketing Department.
Completing other compliance related projects and tasks as requested to support the Bank’s Compliance Management System.
Backup to HLD’s HMDA Specialist to ensure that HMDA data is complete and accurate
Other Compliance Oversight
Ensure HLD complies with other non-mortgage regulations that apply, such as, for example Bank Secrecy Act / Anti-Money Laundering / OFAC, to include ensure adequate policies and procedures, training, monitoring, and reporting to conform in all respects with such laws and regulations.
Minimum Qualifications:
Education:
H.S. Diploma required
Bachelor’s degree required
Experience:
4+ years of mortgage compliance, audit, examination, and/or relevant legal experience
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Title: Professional Administrative Assistant – Office & Administrative Specialist, Principal
Company: State of Minnesota
Location: Saint Paul, MN
