Overview
Personal Injury Law Intake Specialist Jobs in Milwaukee, WI at Lindner Law, LLC
Our law firm is looking for an additional administrative support team member.
At the direction of the Chief Operating Officer, assist the Administrative Team and legal department teams with operational aspects of the Firm.
At the direction of the Education Department Head, assist with planning and executing education initiatives, including marketing, client communication, and IT support for virtual educational offerings, which create and sustain a competitive advantage for the Firm.
Compensation:
$40,000 – $70,000
Responsibilities:
Plan and handle logistics for Educational events, including management of webinar vendors for virtual events (weekly) and venue management for in-person events (if any).
Distribute promotional and educational material in advance for the Firm’s virtual events, manage registration, review and edit PowerPoint presentations, produce certificates of CE credits post-events, and produce reports upon request.
Coordinate with other team members to ensure smooth operations of Education components, including Firm social media platforms are utilized related to Education, Firm newsletter, Facebook, Twitter, YouTube, LinkedIn, and Instagram.
Execute blast emails regarding Education initiatives and events, and update the Firm contact database based on bounced communications and unsubscribe notifications received.
Ensure marketing (internally/externally) of the Firm’s Education offerings on a consistent basis.
Assist with budget preparation related to Education initiatives, monitor educational expenses, and manage the collection of fees from attendees for paid events.
Provide support to the Firm’s IT functions, which may include assisting with new client intake, conflict checks, updating client credentials for the Firm’s proprietary status report app, and performing help desk IT functions Firm-wide to include troubleshooting equipment and virtual access for employees before deploying the IT Manager or an outsourced IT support team.
Provide support to the Firm’s billing functions, which may include responding to client requests for invoices or past-due balances via phone/email communication, opening and properly coding incoming payments, and other client billing components as needed.
Provide support to the Firm’s accounting functions, which may include reconciling large-scale vendor invoices with client costs advanced billing entries, entering/reconciling credit card expenditures with recoupment software application, collecting W-9s from payees to facilitate the Firm’s use tax transmittal, and the Firm’s 1099 reporting.
Provide back-up to other support staff as needed, which will include production of mass mailings and Court pleading production, client billings, and large-scale projects requiring intensive formatting and style usage in Microsoft Word.
Assist other Department Heads and the Chief Operating Officer as directed.
Consistent and on-time attendance is required.
Qualifications:
Bachelor’s degree and minimum 2 years of professional office experience.
Strong organizational skills, with strengths in identifying efficiency.
Friendly, team-oriented, with a sense of urgency in external/internal client servicing.
Ability to work under extreme pressure with tight deadlines.
Ability to work independently and as a member of a team, and to network with others.
Ability to prioritize and manage many tasks simultaneously.
Willingness and ability to adjust schedule in order to be present during after-hours events.
Knowledge of MS Word, Excel, PowerPoint, website editing software such as FrontPage, HTML formatting, Photoshop, etc.
Social media knowledge is helpful, including Facebook, Twitter, YouTube, LinkedIn, and Instagram.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Ability to proofread typed material for contextual, grammatical, typographical, and spelling.
Excellent interpersonal skills are necessary to communicate verbally in person, by e-mail, and by telephone, and effectively follow instructions from a diverse group of clients, attorneys, and staff, and provide accurate and timely information.
Ability to keep accurate time records.
Practice Master, Excel, Worldox, and Outlook experience are pluses.
English Proficiency – Speaking, reading, and writing.
About Company
Altitude Community Law represents a wide range of associations, delivering effective solutions to improve their communities. Our success comes from developing a culture of thoughtful, proactive, and results-oriented work. Most law firms will give an answer. We strive to deliver more: both a solution to the problem and the long-term tools for the overall success of a community. We work with each client individually to make sure they understand their rights and obligations to improve, elevate, and heighten their community altitude.
Our team members were chosen for their legal skills, dedication, and individuality, and collectively we work together to form new communities, guide existing associations, or resolve disputes. We are always looking for ways to better serve clients and elevate their community.
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Title: Personal Injury Law Intake Specialist
Company: Lindner Law, LLC
Location: Milwaukee, WI
