Overview
Paralegal – September 11th Victim Compensation Jobs in New York, NY at Pitta & Baione LLP
Pitta & Baione LLP
New York, NY 10005
$75,000 – $95,000 per year, depending on experience – Full-time
Pitta & Baione LLP is a leading law firm representing survivors, responders, and families affected by the September 11th attacks. We help clients navigate the World Trade Center Health Program and the September 11th Victim Compensation Fund (VCF) to obtain the benefits and compensation they deserve.
We are seeking a compassionate, dependable, resourceful, and detail-oriented paralegal with strong communication skills and a commitment to excellent client service.
Our clients include individuals and families dealing with serious illness, loss, and other difficult circumstances. Compassion, patience, and professionalism are essential. Strong client service also requires proactive and consistent communication. Our paralegals are expected to keep clients informed, follow up when information or documentation is needed, respond promptly to questions, and maintain regular contact as claims progress. At the same time, VCF claims require exceptional attention to detail, persistence, and follow-through. We need someone who cares about our clients, takes ownership of their work, catches the details that matter, and can be trusted to see assignments through to completion.
Responsibilities:
- Initiate and develop new September 11th compensation claims.
- Maintain proactive and consistent communication with clients and families, primarily by telephone and secondarily by email and other written correspondence. Keep clients informed of claim progress, explain next steps, follow up on outstanding information and documentation, respond promptly to inquiries, and ensure clients are not left without meaningful updates.
- Gather, review, and analyze information and documentation relevant to VCF claims.
- Investigate the facts and circumstances of each claim and identify missing information or evidence.
- Work with clients, family members, witnesses, medical providers, employers, unions, and other third parties to obtain necessary documentation.
- Draft legal documents, factual narratives, correspondence, and other written submissions in support of VCF claims.
- Prepare documents and correspondence related to the World Trade Center Health Program.
- Assist with the preparation and submission of claims to the September 11th Victim Compensation Fund.
- Follow up on outstanding records, documentation, and assignments through completion.
- Maintain complete and accurate electronic case records and document case activity.
- Manage multiple cases, deadlines, and priorities simultaneously.
- Work closely with attorneys and other team members to proactively move cases forward, identify and address delays or outstanding issues, and provide responsive, high-quality client service.
- Proactive client communication and follow-through — take responsibility for keeping clients informed, returning communications promptly, and maintaining appropriate contact throughout the life of a claim rather than waiting for clients to request updates.
Requirements
- Comfort and confidence speaking with clients frequently by telephone.
- Excellent verbal communication skills in English. You must be able to communicate clearly, confidently, and professionally with clients, attorneys, and third parties.
- Strong written English and writing fundamentals. You should be able to communicate clearly and accurately in writing. We will provide training on the drafting of legal documents, factual narratives, correspondence, and other claim-related submissions.
- Compassion and empathy when working with clients and families.
- Exceptional attention to detail and a commitment to accuracy.
- Reliability and dependability — consistent follow-through is essential.
- Resourcefulness and initiative — when a problem arises, you work toward a solution.
- Strong organizational skills and the ability to manage multiple cases and deadlines.
- Integrity, sound judgment, and accountability.
- A strong work ethic and willingness to take ownership of assignments.
- Ability to work independently without constant supervision.
- A team-oriented attitude and willingness to help colleagues when needed.
- Proficiency with Microsoft Office or comparable office productivity software.
Prior paralegal, legal, claims, healthcare, or investigative experience is preferred.
Career Growth
This position offers a real opportunity for professional growth.
We want people who are interested in building a career with our firm. Employees who consistently demonstrate compassionate client service, hard work, reliability, attention to detail, initiative, resourcefulness, good judgment, and teamwork will have opportunities to take on greater responsibility and advance within the firm.
We provide training and support, but we expect employees to take ownership of their development, put that training into practice, and become increasingly capable and independent.
If you care about helping people, are willing to work hard, take pride in doing things correctly, and want to build a career where strong performance leads to greater opportunity, we encourage you to apply.
Location & Benefits
- Primarily remote position, with periodic in-office work as needed.
- Candidates must reside in New York or New Jersey.
- Headquarters located in an amenity-rich office in the Financial District, just blocks from the World Trade Center.
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
*PLEASE DO NOT CONTACT US VIA EMAIL – APPLICATIONS ACCEPTED THROUGH INDEED ONLY*
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $75,000.00 – $95,000.00 per year depending on experience
Work Location: Hybrid remote in New York, NY 10005
Pay: $75,000.00 – $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in New York, NY 10005
Title: Paralegal – September 11th Victim Compensation
Company: Pitta & Baione LLP
Location: New York, NY
Category:
