Overview
Paralegal/Legal Assistant Jobs in Ladera Ranch, CA at Burger, Meyer & D’Angelo, LLP
Date: Jan 30, 2025
Location: AUSTIN, TX
WHY WORK FOR DFPS?
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency’s Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.
Functional Title: Contract Data and Quality Assurance Manager
Job Title: Manager VI
Agency: Dept of Family & Protectve Svc
Department: COA Contract Oversight & Spt
Posting Number: 1621
Closing Date: 02/13/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-27
Salary Range: $7,015.16
$11,864.50
Shift: Day
Additional Shift: Days (First)
Telework: Part-Time
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: [[custOfficeAdd]]
Other Locations:
MOS Codes:
No Military Equivalent
Brief Job Description:
The Contract Data and Quality Assurance Manager reports to the Director of Contract Oversight and Support and performs highly advanced (senior-level) managerial work administering the daily operations and activities for the Contract Data and Quality Assurance programs within the Contracts Oversight and Support (COS) Division of DFPS. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Serves as back up to the Director of Contracts Oversight and Support as needed.
Essential Job Functions (EJFs):
Manages day-to-day activities of multiple complex business functions on the data and quality assurance teams such as data analysis, systems analysis, report development, quality assurance and continuous quality improvement as well as leading implementation of agency-wide contract initiatives to oversee and support contracting programs and ensure compliance with statute. Manages staff resources within the data and quality assurance programs to achieve timely outcomes and measurable goals including the timely publication of required reports, policies, and/or procedures, timely release of the quality assurance and data system integrity plans, training, and timely delivery of initiatives for programs. Coordinates with the Manager of Contract Policy, Training and Technical Assistance to coordinate division resources to achieve competing goals across multiple contracting programs and to ensure priorities remain aligned division wide in coordination with COS Director. (30%)
Oversees identification of data, reporting, and quality assurance needs for DFPS to provide appropriate oversight and support of contract divisions including the development and implementation of recommendations to improve program operations. Monitors and evaluates implementation of changes in support of continuous quality improvement. (15%)
Establishes the respective program’s goals and objectives, implementing guidelines, policies, and procedures to ensure compliance with procurement and contracting laws, rules, and policies while supporting the achievement of contracting program outcomes. (15%)
Oversees the development and implementation of techniques for evaluating business functions including developing techniques for effective reporting and data driven quality assurance utilizing relevant contract data from systems including IMPACT, SCOR, CAPPS Financials, etc. (10%)
Oversees outreach related to data and quality assurance with all contract areas including contracting stakeholders such as finance, legal, the office of data and systems improvement (ODSI), and the HHSC Procurement and Contracting Services (HHS PCS) division as well as various standing committees including the policy committee, training committee, and conference committee to evaluate business functions across divisions and departments. (5%)
Oversees and coordinates the development of the annual quality assurance plan travel budget including identifying onsite activities requiring employee travel and recommends budget adjustments related to the position’s respective programs. (5%)
Leads or oversees cross-divisional and cross agency initiatives to implement process improvements identified through quality assurance and data analysis or policy training and technical assistance activities (5%)
Evaluates the impact of proposed federal and state laws on program objectives and division responsibilities related to legislative implementation. (5%)
Oversees preparation of management and productivity reports regarding the status of all initiatives within the contract data and quality assurance portfolio. (5%)
Performs other duties as assigned. (5%)
Knowledge, Skills and Abilities (KSAs):
Knowledge of local, state, and federal laws and regulations relevant to contracting, contract oversight; and the principles and practices of public administration and management.
Knowledge of DFPS contracting and/or grant programs in areas including Purchased Client Services, Community Based Care, and Information Technology Services.
Knowledge of complex information systems including CAPPS Financials, SCOR or similar systems that support procurement or contract management activities.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and the use of a computer and applicable software.
Skill in conducting analysis using data from across multiple systems and developing sound recommendations that balance both the legal and technical requirements involved and practical application by contracting areas.
Skill in systems analysis, database structures and theories, and reporting using Web-intelligence, SQL, TOAD, Tableau, and MS Excel.
Skills in providing leadership, including decision making, trust building, goal setting, conflict management and team development.
Ability to manage business function, division, or department activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others.
Ability to collect and analyze complex data, evaluating information, and drawing logical conclusions.
Ability to communicate effectively with all levels of staff, executive management, and stakeholders both orally and in writing with tact and diplomacy.
Ability to mentor, lead project staff, and positively influence those that are not direct reports.
Registrations, Licensure Requirements or Certifications:
Certified Texas Contract Manager (CTCM) within 18 months of hire, and Certified Texas Contract Developer (CTCD) within 24 months of hire.
Initial Screening Criteria:
Experience in contract management or contract oversight functions. Graduation from an accredited four-year college or university. Experience and education may be substituted for one another. Minimum 5 years of experience relevant to organizational operations, contract management, contract oversight, project management, or grant management. Minimum 3 years of experience in development of complex professional or technical work to include: quality assurance and risk management; organizing and directing complex projects; systems analysis or design; database development and management.
Additional Information:
This position is eligible to telework in accordance with DFPS policy. The incumbent will be subject to attending in-person meetings and the annual contracting conference as required by the COS Director. The salary for this position is determined by existing budget levels.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor’s Office – Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Nearest Major Market: Austin
Title: Paralegal/Legal Assistant
Company: Burger, Meyer & D’Angelo, LLP
Location: Ladera Ranch, CA
