Overview
Paralegal Jobs in Baton Rouge, LA at R.W. Tucker & Associates
The Guaranteed Asset Protection (GAP) Document Specialist will provide support for incoming claim documents, database, and inbox. This position requires the individual to be detail oriented and organized as they will maintain and prepare all documentation. Additionally, this role will assist other GAP team members with a variety of special projects and support tasks.
Monitor, maintain, log, and prepare documentation for processing of GAP files
Ensure database and inbox are accurately identifying, indexing, and recording receipt of documents
Input/log documents received when needed
Ensure required documentation has been received and logged for all sent to process claims
Maintain and prepare documentation for processing of GAP files for recordkeeping purposes
Maintain positive customer relationships through a courteous and professional demeanor
Accurately identify, index, and record receipt of documents
Draft written correspondence related to GAP requests
Consistent follow-through and ability and flexibility to multi-task and effectively balance priorities and meet tight deadlines
Special projects as assigned by immediate supervisor
High School diploma or GED
Bilingual in Spanish is preferred
2 years’ experience in a call center, automotive industry preferred
Ability to adapt to a constantly changing, fast paced environment
Strong conflict resolution skills
Must be able to type 20 words per minute accurately
Ability to effectively present information and respond to questions
Strong analytical and problem-solving skills
Excellent verbal and written communication skill
Excellent Microsoft Office (Excel, Word, Power Point, Outlook)
Title: Paralegal
Company: R.W. Tucker & Associates
Location: Baton Rouge, LA
