Overview
Paralegal Jobs in Orlando, FL at BRIXMOR PROPERTY GROUP
CASE MANAGER JOB DESCRIPTION
Title: Case Manager
Location: Downtown Los Angeles, CA
Schedule: Full Time, Monday through Friday. This position is not remote and is required to work in-office daily 9:00 a.m. to 6:00 p.m. (with a one-hour lunch).
Salary: $75,000/year or $36.06/hour (Non-negotiable)
Start Date: Immediate
Company Description:
ADR Services, Inc. is a private alternative dispute resolution provider that administers and schedules mediations, arbitrations, and private trials for retired judges and attorneys throughout California. Headquartered in Los Angeles, we also maintain offices across the state and are recognized as a leader in the dispute resolution field. We are proud to work with many of the industry’s most respected neutrals and are known for providing premier service to our clients. www.adrservices.com
Position Overview:
We are seeking a full-time Case Manager to join our Downtown Los Angeles office. This position is part of a three-person team and plays a critical role in coordinating and monitoring active cases, providing exceptional administrative and client-facing support, and ensuring operational excellence. You will report to a Senior Case Manager and work alongside an Assistant Case Manager. This role is ideal for candidates with 4–5 years of legal or professional services experience who are detail-oriented, process-driven, and thrive in a dynamic team environment.
Key Responsibilities
Case Management & Coordination
Serve as a primary point of contact for assigned neutrals (retired judges and attorneys), providing white-glove administrative support
Schedule and manage mediations, arbitrations, judicial references, private trials, and consultations
Draft and distribute confirmation emails, hearing notices, disclosures, and billing statements
Conduct conflict checks and ensure timely and accurate entry into the internal Case Management System
Coordinate Zoom hearings and ensure all technical requirements are met
Upload documents and maintain complete and accurate case records on a daily basis
Respond to phone calls and emails in a timely and professional manner
Conduct proactive follow-ups on outstanding inquiries twice a week to help generate business opportunities
Ensure all aspects of calendaring, case preparation, and communication are aligned with internal protocols
Client and Neutral Support
Maintain a strong understanding of assigned neutrals’ expertise and availability
Act as liaison between attorneys, clients, and neutrals to streamline communication and logistics
Assist in supporting neutrals’ business development and client relationship goals through thoughtful coordination and service excellence
Help address unassigned or urgent matters with initiative and a client-focused mindset
Team Collaboration & Contribution
Work closely with the Senior Case Manager and Assistant Case Manager to manage shared caseloads
Assist with training, mentoring, and providing feedback to support junior staff
Participate in bi-weekly team meetings and case strategy sessions
Collaborate with other departments, including reception and accounting, to ensure seamless case administration and client service
Uphold and model best practices in communication, database management, and client-facing professionalism
Job Qualifications:
Availability to come in-person full time (this is not a hybrid or remote role).
Bachelor’s degree (required)
4–5 years of experience in legal services, case administration, or professional office coordination
Paralegal certification or prior experience in a client-facing role in a legal or dispute resolution environment is a plus
Proficiency in Microsoft Word, Outlook, and Excel; comfort working with case management or CRM systems
Excellent problem-solving and critical thinking skills; able to take ownership of tasks and see them through to completion
Strong written and verbal communication skills
Highly organized, attentive to detail, and deadline-oriented
Discreet and professional demeanor with a commitment to confidentiality
Proactive attitude with a “no task is too big or too small” mindset
Ability to thrive in a fast-paced environment while maintaining grace under pressure
Benefits:
ADR Services, Inc. values our employees’ efforts and contributions to the company. Our commitment to your success is enhanced by our competitive compensation and a comprehensive benefits package, including:
Medical Coverage
Dental and Vision Coverage
Health Care Flexible Spending Account Plan (FSA)
Health Savings Account Program (HSA)
401(k) Retirement Plan
Employee Assistance Program
Marketplace Perks at Work (Employee Discounts)
Training and Development
Adoption Assistance Program
Life and Accidental Death & Dismemberment Insurance
Sick Leave and Vacation
Please do not call or email the office directly.
Please submit a cover letter and resume in PDF format only in order to be considered for this position. Word Documents will not be opened.
Job Type: Full-time
Pay: $36.06 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No nights
No weekends
Education:
Bachelor’s (Required)
Experience:
Legal administrative: 3 years (Preferred)
Administrative: 4 years (Required)
Work Location: In person
Show more
Title: Paralegal
Company: BRIXMOR PROPERTY GROUP
Location: Orlando, FL
