Overview
Litigation Secretary Jobs in West Palm Beach, FL at GOLDLAW, P.A.
OIEC – Early Assistance Advocate for Injured Employees (Ombudsman I) – Statewide (00050501)
Organization: OFFICE OF INJURED EMPLOYEE COUNSEL
Primary Location: Texas-Multiple Locations
Work Locations: Texas – Statewide (448-STATE) Multiple Locations Multiple Locations 78701
Job: Legal
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
Travel: Yes, 25 % of the Time
State Job Code: 3660
Salary Admin Plan: B
Grade: 17
Salary (Pay Basis): 3,958.34 – 3,958.34 (Monthly)
Number of Openings: 1
Overtime Status: Exempt
Job Posting: Jun 12, 2025, 8:15:26 AM
Closing Date: Ongoing
Description
Do you have a passion for public service and enjoy making a difference? Don’t miss out on this opportunity. Office of Injured Employee Counsel is hiring! Apply now if you’re looking for a rewarding career in public service.
You’ll love the Benefits of Working at OIEC:
Hybrid work schedule, if applicable
96 hours of accrued vacation a year
96 hours of accrued sick leave a year
20+ holidays every year
Career advancement opportunities
Free parking
Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)
The Office of Injured Employee Counsel (OIEC) is the state agency that helps injured employees with their Texas workers’ compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC’s Ombudsman Program.
Early Assistance Advocate for Injured Employees (Ombudsman I) – Statewide
An Early Assistance Advocate (Ombudsman I) works with senior Ombudsmen who advocate, assist, and educate injured employees of Texas. The Early Assistance Advocate will utilize early intervention strategies to assist injured employees prior to hearings. Being an Early Assistance Advocate involves: assisting the injured employee one-on-one; answering questions from the injured employee; reviewing claims for medical and income benefits; studying and analyzing the case background on each claim; gathering and evaluating information (including medical records and letters from doctors); preparing and responding to requests for Designated Doctor examinations; evaluating and implementing strategies to resolve a claim early; reporting and referring complaints; and tracking and providing information and claim status. The Early Assistance Advocate works under moderate supervision, with limited latitude for the use of initiative and independent judgement.
This position:
educates the injured employee about the workers’ compensation dispute process and workers’ compensation law/rules
advocates for expedient resolution of a claim by assembling evidence (e.g., medical records, causation letters, etc.) needed for insurance carrier determinations and/or in anticipation of benefit proceedings
contacts insurance carriers and medical providers to identify and resolve disputes
assists with referrals to social services with other state agencies
provides assistance in filing claims; assists with obtaining supporting claim documentation from doctors
routinely contacts injured employees to provide status updates and discuss upcoming events
documents customer contact in computer system
answers general customer service questions
performs other duties, as assigned.
Qualifications
Qualifications:
graduation from an accredited four-year college or university.
one year experience in claims management, insurance, casework, healthcare, social work, law office (paralegal/legal assistant) or workers’ compensation. Education and relevant experience may be substituted for one another on a year-for-year basis.
This position requires knowledge of:
Microsoft Word, Excel, and Outlook
This position requires demonstrated skill in:
assisting the public
conflict resolution
handling and solving problems
report writing and records maintenance principles and practices
interpreting and explaining laws and regulations
data entry and retrieval
customer service
use of correct grammar, punctuation, and spelling
This position requires the demonstrated ability to:
manage multiple, competing priorities
establish and maintain effective working relationships with a variety of individuals and groups including injured employees and fellow staff members
communicate effectively both verbally and in writing with all levels of employees and the public
Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job.
How to apply
Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC): https://www.oiec.texas.gov/contact/jobs.html
All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information.
Submitted through Work in Texas
Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link or copy and paste it into your browser: CAPPS TALEO Career Section
Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.
Equal employment opportunity: OIEC does not discriminate on the basis of race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to [email protected].
Employment Preferences
Former Foster Youth Preference
An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individual’s 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Gov’t Code, Section 672.002.
Military employment preference
Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.
In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable:
Veteran: DD Form 214
Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation
Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation
Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse’s active duty military orders
Spouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability rating
Documentation must be attached before military preference can be granted.
All attachments containing personal and/or sensitive information must be redacted.
Click or copy and paste this link into your browser: www.texasskillstowork.com for help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:
27A, 250X, LGL10, 4421, 4402, 4430, 51JX, 92J0
Click or copy and paste the following link into your browser to access Military Crosswalk information:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Legal.pdfShow more
Title: Litigation Secretary
Company: GOLDLAW, P.A.
Location: West Palm Beach, FL
