Overview
Litigation Paralegal in Training Jobs in Jackson, MS at Morgan & Morgan, P.A.
About OpenLaw: OpenLaw is an innovative platform that leverages AI to connect individuals with legal needs to the best affordable attorney. Our mission is to make legal services accessible and efficient for everyone, regardless of their financial situation. We are expanding rapidly and looking for passionate individuals to join our team.
Job Description: We are seeking a highly motivated Legal Intake Specialist to handle a high volume of calls from individuals seeking legal services. As the first point of contact for potential clients, you will play a crucial role in guiding them through the process of acquiring the legal assistance they need.
Responsibilities:
Handle a high volume of inbound calls from individuals across multiple states who need legal services.
Gather detailed information from callers to understand their legal needs.
Provide accurate and helpful information about our services and match clients with the right attorney.
Enter and manage client information in our database with high accuracy.
Maintain a compassionate and professional demeanor while handling sensitive information.
Work closely with the legal team to ensure smooth transitions from intake to case assignment.
Follow up with potential clients to ensure they receive the assistance they need.
Requirements:
Proven experience in a call center, customer service, or legal intake role.
Strong communication and interpersonal skills.
Ability to handle a high volume of calls efficiently and effectively.
Excellent organizational skills and attention to detail.
Proficiency in using CRM software and other computer applications.
Ability to work independently and as part of a team.
A compassionate and patient attitude towards individuals seeking help.
What We Offer:
Competitive salary.
Opportunity to be part of a mission-driven company making a significant impact.
Professional growth and development opportunities.
Supportive and collaborative team culture.
If you are passionate about helping people access legal services and have the skills and experience required for this role, we would love to hear from you. Apply today and join us in making a difference!
OpenLaw is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
© OpenLaw 2024.
Job Type: Full-time
Pay: $13.00 – $20.00 per hour
Benefits:
Free parking
Paid sick time
Paid time off
Wellness program
Schedule:
8 hour shift
Monday to Friday
Language:
Spanish (Required)
Work Location: In person
Title: Litigation Paralegal in Training
Company: Morgan & Morgan, P.A.
Location: Jackson, MS