Overview
Legal Tasker (Law Student, 1099 Contract) Jobs in Virginia Beach, VA at Home365
Job Summary
We are looking for a dedicated and enthusiastic Customer Service Administrator to join our team. In this role, you will serve as the primary point of contact for clients, delivering exceptional support to maintain customer satisfaction. You will be essential to the success of the Customer Service Department, helping to streamline operations and acting as a key liaison between teams.
Duties
Enters and audits customer purchase orders promptly and accurately.
Enters customer forecast into system; communicates any needs to planning and sales
Acts as liaison between the customer and the factory regarding purchase orders. Follows up with customers to ensure that orders are received in time to expedite production and delivery.
Researches and resolves customer problems or concerns. Provides analysis of customer issues and recommendation for resolution.
Edits and processes customer purchase orders for production and follows up on delivery.
Maintains and monitors customer order status, sales history, budget variance and forecasts. Suggests formats, which utilize various software programs.
Maintains files for customer pricing and supporting documents.
Maintains sales related files in the company’s business system; order status, and purchase order paper files.
Skills
Strong client services skills with a focus on customer satisfaction.
Proficient in data entry with excellent attention to detail.
Excellent typing skills for efficient communication and documentation.
Familiarity with computerized systems for managing customer interactions.
Ability to provide outstanding customer support in a fast-paced environment.
Strong communication skills, both verbal and written, with a friendly demeanor.
MINIMUM EDUCATION and/or EXPERIENCE:
High School Degree or GED required, Associate’s degree a plus
Minimum 3 yrs experience in an order entry role and/or an equivalent combination of education and experience.
Experience in a manufacturing environment preferably in the automotive industry
Knowledge of ERP/MRP; JD Edwards a plus
Experience handling multi-levels of prioritization
Ability to play a collaborative role across the organization
Join us as we strive to provide top-notch service to our customers while fostering a supportive work environment for our team members!
Job Type: Full-time
Pay: $46,000.00 – $54,000.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
Day shift
Ability to Commute:
Frankfort, KY 40601 (Preferred)
Ability to Relocate:
Frankfort, KY 40601: Relocate before starting work (Preferred)
Work Location: In person
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Title: Legal Tasker (Law Student, 1099 Contract)
Company: Home365
Location: Virginia Beach, VA
