Overview
Legal Services Coordinator – Management Analyst 3 Jobs in Saint Paul, MN at State of Minnesota
Job Summary
Monday, Tuesday, Wednesday, and Friday, from 9:00am to 3:00 p.m. Thursday from 8:30 am to 3pm (30.5 hours per week with the possibility of more depending on office demand).
When guests arrive, warmly welcomes them, offering refreshments; answer basic questions regarding the business, such as hours of operation, as well as provide customers with a brief explanation of the products and services offered. PROFESSIONAL, COURTEOUS AND FRIENDLY DISPOSITION A MUST. BILINGUAL PREFERRED.
Responsibilities and Duties
Prepare correspondence
Search pertinent sources, such as public records and internet sources
Meet with clients and other professionals to discuss details of case
Organize and maintain documents in paper or electronic filing system.
Assist with the daily distribution of incoming and outgoing mail and sign for priority or overnight packages.
Telephone calls: Answer two-line phone system, screen calls to take and relay messages as instructed; place telephone calls; schedule and confirm appointments; contact clients and court staff for information.
Additional Tasks – File documents with the courts using company vehicle; scan, copy and mail documents; order office supplies; make photocopies; keep all calendars up-to-date; arrange for formal service of legal documents; organize and maintain case files and client case indexes; shop for and maintain stock of office supplies, stationary and marketing materials; and keep office surfaces, floors and restroom clean and tidy.
Qualifications and Skills
Bilingual PREFERRED
MUST HAVE/BE:
o Excellent customer service skills a must
o Highly organized skillset
o Strong prioritization and time management skills
o Attention to detail and accuracy
o Punctual and reliable
Must have very strong verbal and written communication skills
Keep privileged information confidential
Confer with court staff and other agencies for exchange of information
Must be experienced in Microsoft office (including Excel)
Courteous, respectful, friendly communication under pressure
Highly skilled in greeting, assisting and directing guests, workers, visitors and the general public
Able to maintain an organized area
Answer multi-line phone system and handled caller’s inquiries
Demonstrated ability to properly handle high volume of phone and email inquiries in a timely manner
Appointment scheduling
Data entry
Maintain the client filing system
Provide administrative support to the owner and/or other staff
Self-motivated
Takes initiative but not afraid to ask for help when needed
Able to be highly productive making the best use of time unsupervised
Benefit Conditions:
Paid holidays after 1 year
This Company Describes Its Culture as:
Fast-paced — high volume of calls, appointments and email inquiries
Detail-oriented — quality and precision-focused
Outcome-oriented — results-focused with strong performance culture
Stable — traditional, stable, strong processes
People-oriented — supportive and fairness-focused
Team-oriented — cooperative and collaborative
Hours per week:
30.5
Typical end time:
1PM
Typical start time:
9AM
Work Remotely
No
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 30 per week
Benefits:
Employee discount
Schedule:
Day shift
Monday to Friday
Experience:
Microsoft Office: 2 years (Preferred)
Work Location: In person
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Title: Legal Services Coordinator – Management Analyst 3
Company: State of Minnesota
Location: Saint Paul, MN
