Overview
Legal Services Administrator Jobs in Bicester, England, United Kingdom at South Central Ambulance Service NHS Foundation Trust
Title: Legal Services Administrator
Company: South Central Ambulance Service NHS Foundation Trust
Location: Bicester, England, United Kingdom
Working as part of the legal service team within the corporate directorate, the post holder will be responsible under the supervision of the Claims and Inquest Manager, for the day-to-day management of Coroners’ cases and claims including Employer’s Liability; Public Liability claims and CNST (clinical negligence) claims each year.
- To support the Directorate in all of its functions
- To be the initial point of contact for all communications relating to claims and inquests. This will include liaising with operational crews, Coroners and personal and legal representatives for patients and families. This will involve discussing distressing and upsetting clinical incidents, involving fatalities or poor clinical outcomes.
- Activating the relevant processes to ensure that each case is managed efficiently and systematically through to completion and outcome.
- The post holder will deal with often complex, contentious matters on a daily basis and will be expected to maintain patient and staff confidentiality at all times.
- Working independently to a high degree of accuracy meeting strict deadlines.
- The post-holder may also be required to undertake additional duties as directed by the Head of Legal Services or Claims and Inquest Manager.
Litigation: Be responsible for collating medical records following requests from claimant solicitors. Ensuring the Trust discloses records in accordance with the provisions of the Data Protection Act 2018.To register new claims on the internal claim’s database, updating where required to reflect progress on a claim. To ensure the timely disclosure of medical records to the claimant’s solicitor. To maintain electronic claim files, including the scanning and filing of new documents in their respective folders. To adapt and apply experience and acquired legal knowledge to undertake a range of non-routine tasks. To identify staff to approach for statements where required. To notify the Claims and Inquest Manager and Head of Legal Services of all new claims received and report such claims to the NHS Resolutions and update the database.
Inquests: To maintain an accurate and current spreadsheet tracking all activity on new and existing inquests involving Trust staff. To correspond with staff at all levels to collect statements and ensure information is provided to the Coroner within strict deadlines. To liaise with the Coroner’s Office to provide updates on the provision of information, statements, and availabilities of staff. To arrange meetings with the Claims and Inquest Manager and Head of Legal Services, Trust witnesses and solicitors as required. To support the Claims and Inquest Manager and Head of Legal Services at Inquest when required.
Benefits We Offer
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It’s really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
- Please note – depending on your role additional training may be required following on from your corporate induction.
For further details / informal visits contact: Name: Jennifer Saunders Job title: Head of Legal Services Email address: [email protected] Telephone number: 07795062042
