Overview
Legal Secretary/Receptionist Jobs in Urbana, IL at Champaign County
Job Summary
The Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.
Employees gain skills and experience and can complete most tasks with little instruction
Job Description
Required Education, Experience, Certification/Licensure Knowledge, Skills, and Abilities (KSAs)
Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
Creates and maintains files, records and reports; monitor and track workflow
Responds to inquiries and gathers information to resolve issues and complete the title process. Communicates information and prepares documentation and reports
Communicates with internal and external groups
Other duties as assigned
High School diploma or equivalent
2+ years title industry experience
Experience with MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Customer service orientation
Exercises good judgment
Working knowledge of company and/or client operating systems
Additional Job Description
Complexities & Impact Supervision received or extended other job requirements, Physical, Travel, Driving Requirements Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
Works on problems of moderately complex scope where action requires a review of a variety of factors
Researches and obtains information for a wide range of complex data
Exercises judgment within defined procedures and practices to determine appropriate action
Follows department processes and procedures and may make recommendation to these processes
Works under general supervision, acting on own initiative
Uses expertise of more experienced level team members and leverages additional resources to confirm solutions
No responsibility for the supervision of others
Job Type: Full-time
Pay: $18.21 – $24.95 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
Monday to Friday
Work Location: In person
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Title: Legal Secretary/Receptionist
Company: Champaign County
Location: Urbana, IL
