Overview
Legal Secretary Jobs in Vestaburg, MI at Trent C Hilding PLC
Intake Specialist — Emery Reddy, PLLC
Location: Seattle, WA
Full-Time, In-Office Position
Pay: $21.50/hr – $25.00/hr, DOE
Emery Reddy, PLLC is a boutique litigation firm distinguished by its advocacy on behalf of workers and plaintiffs in employment law and related civil litigation. We are seeking a full-time Intake Specialist to support our litigation team. This role is responsible for the initial client intake process, working directly under the supervision of our Lead Intake Specialist to ensure that all prospective client inquiries are handled efficiently and professionally.
This position is ideal for someone who is detail-oriented, dependable, and excels in a fast-paced, client-facing role. You will play a key part in shaping the first impression clients have of our firm.
Key Responsibilities
Conduct intake inquiries with prospective clients to gather essential case information and assess basic case criteria.
Accurately document client information in the firm’s CRM system (Clio Grow) and ensure records are complete and up to date.
Work closely with the Lead Intake Specialist to follow intake protocols and prioritize matters appropriately.
Schedule consultations and coordinate follow-ups with attorneys and legal staff.
Communicate with potential new clients in a professional, empathetic, and timely manner.
Maintain awareness of intake protocol deadlines and next steps, ensuring timely handoffs to the legal team.
Support the intake team with administrative tasks and workflow management as needed.
Participate in training sessions and performance reviews conducted by the Lead Intake Specialist, Attorneys, Project Managers, or the Marketing Manager.
Qualifications
1–3 years of experience in intake, customer service, or a related client-facing role; legal or employment law background a plus.
Strong interpersonal and communication skills.
Organized, detail-oriented, and capable of managing multiple priorities at once.
Proficiency in Microsoft Office (particularly Excel) and CRM platforms.
Ability to work independently while following established processes and taking direction from senior staff.
Associate or bachelor’s degree preferred.
Benefits
Comprehensive benefits package including medical, dental, vision, and 401(k)
Paid Time Off (PTO) and paid holidays
Opportunities for internal advancement and ongoing professional development
· Supportive, inclusive, and professionally enriching work environment.
To Apply:
Please submit your resume and a brief cover letter outlining your interest in the role and relevant experience. We look forward to hearing from you.
Job Type: Full-time
Pay: $21.50 – $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
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Title: Legal Secretary
Company: Trent C Hilding PLC
Location: Vestaburg, MI
