Overview
Legal Project Specialist Jobs in Portland, Oregon Metropolitan Area at LHH
Title: Legal Project Specialist
Company: LHH
Location: Portland, Oregon Metropolitan Area
Job Title: Legal Project Specialist
Location: Remote
Pay Details: $30/hr.
Employment Type: Contract (9-12 months)
LHH Recruitment Solutions is seeking Legal Specialists for an upcoming opportunity with one of our clients. This role involves handling complex consumer and client inquiries, ensuring compliance with established protocols, and collaborating with internal teams to resolve issues effectively. The ideal candidate will have excellent analytical skills, strong communication abilities, and a client-focused mindset. Additionally, this role requires the ability to manage escalated consumer-facing issues and contribute to process improvements in a fast-paced environment.
Responsibilities:
Respond to complex consumer and client inquiries via phone, email, and written correspondence
Adhere to established procedures and protocols while incorporating feedback for continuous improvement
Collaborate with internal teams, project managers, and leadership to ensure case objectives and client deliverables are met
Develop and refine scripts and procedures to improve communication efficiency and case management
Assist in monitoring the overall case health by identifying process inefficiencies and implementing solutions
Serve as an escalation point for reviewing consumer-facing inquiries that cannot be resolved through standard processes
Experience:
Juris Doctor (JD) from an accredited U.S. law school OR a foreign law degree with an LLM
Strong written and verbal communication skills, with the ability to clearly explain complex concepts to diverse audiences
Detail-oriented with excellent organizational, analytical, and critical thinking skills
Ability to work in a highly collaborative environment and adapt to shifting priorities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Access)
Client-focused approach with the ability to handle sensitive consumer interactions with professionalism and empathy
Benefit offerings include medical, dental, vision, and life insurance. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.
