Overview
Legal Operations Specialist Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at American Express
Title: Legal Operations Specialist
Company: American Express
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
The Team
As part of the Global Litigation and Investigations Team, the Legal Operations Specialist will provide dedicated operations support to the Global Legal Order Processing Center of Excellence.
Responsibilities:
Open legal matters in case management system and route to correct workstream
Assess the validity of the legal request in accordance with Amex procedures
Prepare correspondence to an issuer of a legal request
Evaluate legal requests, research accounts, and identify documents responsive to legal requests
Retrieve documents and prepare fulfillment packages in accordance with applicable laws and Amex procedures
Comply in all aspects with US and other applicable country laws and Amex procedures
Perform other work-related duties as required
Preferred Skills:
Graduates (in law/ related subjects), or experience as a legal assistant in a legal office or in house legal department strongly preferred
Articulate and fluent verbal and written English
Sense of urgency, ability to discern critical matters and to meet deadlines
Strong computer skills with proficiency in MS Office Suite
Able to work independently and a team player
Strong written and oral communication skills
Meticulous with attention to detail, able to analyze and problem solve
Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
Able to work productively in a fast-paced environment with shifting priorities
Excellent organization and time management skills
Able to maintain confidentiality of sensitive information
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
