Overview

Legal Office Assistant Jobs in Augusta, ME at McKee Morgan, LLC, PA

Intake Specialist at Bamieh & De Smeth

Join Our Client-Focused Team

At Bamieh & De Smeth, we’ve built our reputation since 2002 on providing exceptional legal representation with a genuinely personal touch. We’re seeking an Intake Specialist who combines natural warmth with reliability and attention to detail.

What Makes You Perfect for This Role

We’re looking for someone who naturally embodies qualities that make clients feel heard and valued, while also bringing reliability to their work. You’re likely someone who:

Has often been told you’re warm, friendly, and easy to talk to
Genuinely enjoys connecting with people and listening attentively
Pays close attention to details and follows through on commitments
Approaches sensitive situations with natural empathy
Communicates clearly and professionally in all interactions
Can be trusted completely with confidential information
Maintains consistency and timeliness in your responsibilities
Stays calm and focused during busy or challenging moments
Lives by strong personal values in your interactions
Makes people feel comfortable and respected

What You’ll Do as an Intake Specialist

You’ll be the first point of contact for potential clients. Your ability to connect with people while gathering accurate information will play a crucial role in building client trust.

In this role, you will:

Answer calls, emails, and web inquiries with a welcoming approach
Listen carefully to each caller’s situation and gather information sensitively
Enter information accurately in our case management system
Respond promptly and follow up consistently with potential clients
Schedule consultations in a timely manner
Work closely with our attorneys to ensure smooth case transitions
Maintain complete confidentiality with all client information
Meet performance goals while focusing on quality client interactions
Help improve our intake processes based on client feedback
Assist with training new team members as you grow

Experience and Skills

While we value prior experience in legal intake, customer service, or call centers, we’re more interested in your natural people skills, reliability, and alignment with our values of Accountability, Compassion, and Teamwork.

Helpful qualifications include:

Clear and professional communication skills
Ability to manage detailed information accurately
Consistent performance in previous roles
Proficiency with office technology
Good organizational skills for managing multiple priorities
Natural problem-solving abilities
Bilingual skills (especially Spanish) are a plus

Growing With Our Firm

As you excel in this role, you’ll have opportunities to:

Take on additional responsibilities within our intake process
Help train and mentor new team members
Contribute to improving our client experience
Develop your skills through professional training
Advance toward leadership roles within our firm

What We Offer

When you join our team, you’ll enjoy:

A supportive, collaborative work environment
Meaningful work that makes a real difference in people’s lives
Recognition for both your people skills and attention to detail
Competitive pay and comprehensive benefits
A team that values your unique contributions
Opportunities for professional growth

If you genuinely care about helping others and take pride in being both personable and reliable, we’d love to hear from you.

To Apply: Please send your resume and a brief note about why you’re interested in this position to [email protected].

Bamieh & De Smeth welcomes candidates from all backgrounds who share our commitment to exceptional client service and personal integrity

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Commute:

Ventura, CA 93001 (Required)

Ability to Relocate:

Ventura, CA 93001: Relocate before starting work (Preferred)

Work Location: In person

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Title: Legal Office Assistant

Company: McKee Morgan, LLC, PA

Location: Augusta, ME

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