Overview
Legal Marketing Specialist Jobs in Delaware at Panitch Schwarze Belisario & Nadel
About Johnson Law Group:
Johnson Law Group is a nationally recognized law firm headquartered in Houston, Texas, with a strong commitment to innovation, integrity, and delivering exceptional legal services. With over 25 years of experience and a proven track record of securing more than $1 billion in verdicts and settlements for our clients, we are dedicated to leading the fight for a fairer future.
As we continue to grow, we are looking for a detail-oriented and empathetic Client Communications Specialist to join our team and support our mission of delivering clear, compassionate, and accurate communication to our clients.
About the Role:
The Client Communications Specialist plays a key role in managing legal documentation and client correspondence throughout the settlement process. This role requires a high level of organization, attention to detail, and the ability to communicate complex information in a reassuring and professional manner. You’ll serve as a primary point of contact for clients navigating paperwork and disbursement questions, while ensuring all documentation is accurate, compliant, and timely.
Key Responsibilities:
Prepare, distribute, and track all outbound client forms related to settlements.
Communicate with clients via phone, email, and mail to collect outstanding documents and provide updates.
Clearly explain settlement forms and timelines, ensuring clients feel supported and informed.
Review returned documentation for completeness and accuracy, resolving discrepancies as needed.
Draft and send personalized and mass client communications (emails, letters) regarding case status and next steps.
Accurately input and update client data and document status in the case management system.
Coordinate with accounting to ensure timely and accurate settlement disbursements.
Maintain well-organized digital and physical files for client settlements.
Utilize platforms like Mailchimp or Constant Contact to schedule and send mass communications.
Handle confidential client and financial information with discretion and care.
Assist with basic document coding (HTML/XML) to support form customization and data integrity.
Qualifications:
High School Diploma required; Associate’s or Bachelor’s degree preferred.
2–3 years of experience in administrative, client services, or financial roles.
Excellent verbal and written communication skills, with an empathetic and professional tone.
Strong attention to detail, especially when reviewing financial and legal documents.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Experience with legal case management software (e.g., Clio, MyCase, Needles) is a plus.
Comfortable working in a fast-paced, deadline-driven environment.
Discretion in handling sensitive financial and legal information.
Bilingual (Spanish/English) highly preferred.
Experience with email marketing platforms (e.g., Mailchimp, Constant Contact) required.
Basic coding skills (HTML, XML) preferred.
Why Join Johnson Law Group?
Make an Impact: Play a vital role in supporting clients during a critical time in their lives.
Collaborative Environment: Be part of a compassionate and high-performing team.
Growth Opportunities: Learn and grow in a fast-paced legal environment.
Competitive Compensation and Benefits: Designed to reward hard work and dedication.
Work Hours:
This is a full-time, on-site position. Standard hours are Monday–Friday, 8:00 AM to 5:00 PM, with an expectation of at least 40 hours per week.
Note: Johnson Law Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Title: Legal Marketing Specialist
Company: Panitch Schwarze Belisario & Nadel
Location: Delaware
