Overview
Legal Intake Specialist Jobs in Colorado Springs, CO at The Law Office of Diane K. Bross
<Job Overview>
We are seeking a dynamic and detail-oriented Legal Intake Specialist to join our legal team. In this vital role, you will serve as the first point of contact for prospective clients seeking legal assistance, ensuring a positive and professional experience from the initial inquiry. Your energetic approach and strong organizational skills will help streamline case intake processes, gather essential information, and coordinate with attorneys and paralegals to facilitate efficient case management. This paid position offers an exciting opportunity to develop your legal administrative expertise while supporting a diverse range of legal practice areas.
<Duties>
- Greet and engage with prospective clients via phone, email, and online inquiries, demonstrating excellent phone etiquette and professionalism.
- Conduct comprehensive interviews to gather detailed case information for Social Security Disability applicants.
- Assess potential client needs by evaluating initial information.
- Manage legal case intake workflows utilizing case management systems like Prevail.
- Coordinate with internal teams to schedule consultations, follow-up appointments, and gather necessary documentation for case evaluation.
- Assist in legal research tasks to support preliminary case assessments.
- Prepare detailed intake summaries and documentation for attorney or paralegal review while maintaining high standards of proofreading, transcription accuracy, and document management.
- Support administrative functions including filing, data entry, document review, and maintaining organized electronic and physical files.
- Maintain professional communication with potential clients and team members while demonstrating organizational skills that ensure timely follow-up and case progression.
- Contribute to continuous improvement of intake processes by providing feedback on workflow efficiencies and potential client experience enhancements.
<Qualifications>
- Proven experience in legal administrative support or as a paralegal.
- Strong interviewing skills combined with excellent written communication abilities for legal drafting, proofreading, transcription tasks, and client correspondence.
- Familiarity with case management software.
- Exceptional organizational skills with the ability to manage multiple cases simultaneously while maintaining attention to detail.
- Experience with project management principles within a fast-paced legal environment is preferred.
- Excellent phone etiquette coupled with professional demeanor when interacting with clients and team members alike. Join us as a Legal Intake Specialist where your enthusiasm for the law combined with meticulous organizational skills will make a meaningful impact for our clients! This paid position offers a rewarding environment dedicated to supporting your growth in the legal field while making a difference every day.
Pay: $20.00 – $23.00 per hour
Benefits:
- Free parking
- Paid sick time
Work Location: In person
Title: Legal Intake Specialist
Company: The Law Office of Diane K. Bross
Location: Colorado Springs, CO
Category:
