Overview
Legal Intake Specialist Jobs in Warrendale, PA at Sechler Law Firm
Full Job Description
Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today!Compensation:
$21-$23 hourly
Responsibilities:
Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
Qualifications:
Customer service or sales experience a plus
Previous experience with CRM and case management software desired
Excellent and empathetic verbal and written communication skills required
Firm knowledge of spreadsheet and data management, as well as computer skills
High school diploma or GED is a requirement; Bachelor’s degree is a plus
Problem-solving skills to diagnose customer problems and find effective solutions in a timely manner
Patience and empathy to handle frustrated or upset customers, and to understand and address their concerns
Ability to multitask in order to manage multiple phone lines, take notes during calls and use computer systems simultaneously
Ability to work 1-2 evening shifts per week
About Company
At Sechler Law Firm, LLC, our mission is to help families make great plans. Our process first provides you with the education necessary to make informed decisions with regard to your planning. Then we put the proper documents and legal framework in place to respond to life’s unfortunate changes.
Our Estate Planning law office is headquartered in Cranberry Township, PA. From this office, we happily serve the residents of Cranberry, Mars, Wexford, Pittsburgh, Butler, and the residents of surrounding communities. As one of the region’s only Certified Elder Law Attorneys, Tim Sechler and his team often assist families from across Western Pennsylvania.
Title: Legal Intake Specialist
Company: Sechler Law Firm
Location: Warrendale, PA
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