Overview

Legal Intake Manager Jobs in Miami-Fort Lauderdale Area at Law Offices of Jacqueline A. Salcines, PA

Title: Legal Intake Manager

Company: Law Offices of Jacqueline A. Salcines, PA

Location: Miami-Fort Lauderdale Area

Client Intake Clerk | Law Offices of Jacqueline A. Salcines, P.A.

Coral Gables, FL. On-site. Full-time.

We are a boutique real estate and litigation firm serving a high-net-worth, white-glove clientele across Florida. We are hiring a Client Intake Clerk to be the first point of contact for every potential new client, and to set the standard for the experience that follows.

This role is the front door of the firm. You will speak with people at an important moment, understand their matter, and make sure it reaches the right hands quickly and accurately.

What you will do:

  • Speak with potential new clients and gather the facts of their matter with care and professionalism
  • Qualify each lead against the firm's criteria and confirm it fits a practice area we handle
  • Route qualified leads to the intake manager and the appropriate team member
  • Keep accurate, organized records in the firm's intake systems
  • Protect the client experience from the very first phone call

What we are looking for:

  • Excellent communication and a polished, professional phone manner
  • Highly organized, accurate, and detail-oriented
  • Comfortable learning intake and CRM software (experience with Clio or similar is a plus)
  • Bilingual English and Spanish strongly preferred
  • Prior law firm or client-facing intake experience is a plus

Why work for us:

We offer a flexible schedule with great culture, great professional and personal developments, corporate retreats, share in podcasts and book reading and great place to learn, excel in your career and for ultimate growth.

Compensation and benefits:

  • Generous Compensation based on experience
  • 401(k) with 3% employer match
  • Performance bonuses throughout the year
  • Two weeks vacation, plus PTO
  • Paid holidays

To apply: Send resume to [email protected] and mark in the subject line your name and Intake Application

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