Overview
Legal Billing Coordinator Jobs in Royal Oak, MI at Seward Henderson PLLC
Job Description
The Victim Advocate performs a broad range of legal duties encompassing victim and witness assistance and performs a variety of litigation support and special assignments from the District Attorney and Deputy District Attorneys. The position is vested with the exercise of considerable discretion in selecting, performing, and prioritizing assigned tasks. The nature of some duties will require periodic absence from the office and/or performance of assigned duties at times, outside of regular business hours. Collaboration with Great Basin Children’s Advocacy Center (GBCAC) will be critical.
Caseworker duties may include validating cases, collection of information related to restitution, and/or other duties as assigned.
The incumbent must be bondable and pass a background check with the State of Nevada Department of Public Safety. Employees of the District Attorney’s Office are mandatory reporters per NRS 432B.220.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all the following essential functions:
Assist victims/witnesses with various processes of the criminal justice system including completing forms, arranging interviews with law enforcement and the District Attorney’s Office, and coordinating collection of information for submission to the Court and/or other entities for restitution, and verify and process claims for payment for victims, including, but not limited to sexual assault examination costs, battery by strangulation examination costs, and counseling costs.
Accompany victims and witnesses to court as necessary for emotional support and to provide information on the criminal justice system, case status, restitution process, and related information; educate victim/witness on their rights, options, resources, and obligations in the criminal justice system.
Monitor more difficult or sensitive cases through the criminal justice system, to include support of victims post-conviction; monitor the progress of cases and follow-up with victims on short and long-term basis.
Establish and maintain a network of community support for victims/witnesses and help coordinate outreach efforts; collaborate with other professional and community service providers, including GBCAC, CADV, and others, to meet victim/witness needs.
Answer questions from the public, provide program and regulation information, explain the reporting and investigative process, and make referrals as necessary; provide information to clients, other agencies, and the public regarding pertinent regulations, policies, and procedures as they pertain to victim’s rights.
Establish, foster, and maintain effective and collaborative working relationships with all those contacted in the course of work to benefit the victim/witness and the integrity of the case.
Open cases from VOCP (Victim of Crime Program) and U-VISA (U Nonimmigrant Status) applications, sets up the case file, requests information, scans all paperwork into the case management software program, and provides case management through case closure.
Provide litigation support to the District Attorney or the Deputy District Attorneys including, witness location, attend witness interviews with attorneys for case preparation or follow-up on supplemental requests for investigation that have already been requested by caseworkers (primarily on filed cases), and attend court hearings if necessary.
Participate in multi-disciplinary team meetings as assigned by the District Attorney, including, but not limited to, GBCAC.
Undertake special projects as required by the District Attorney.
Generate a variety of forms or reports, including but not limited to, immigration, subpoenas or search warrants, general and legal correspondence and assist victims with the state VOCP and Elko County Victims’ Assistance paperwork.
Editing/downloading media (audio/video and phones).
Assist attorneys and caseworkers as necessary such as locating difficult-to-find or uncooperative people.
Attend meetings, conferences, and training as requested which may include travel.
Participate in job-related community outreach programs and events.
Log documents, conversations, and other activities to maintain accurate case histories and calendared records.
Maintain knowledge of local, state, and federal programs, resources, and services available to victims and their families.
Track and be familiar with current factual and legal trends in Domestic Violence and Sexual Assault prosecutions and ensure the attorneys involved in such prosecutions are informed.
Case validation, including, but not limited to locating witnesses, verifying existence of evidence, and/or verifying a victim’s desire to proceed with prosecution, if applicable, and communication with the assigned attorney and caseworker regarding the validation or other case information.
Represent the department with dignity, integrity, and a spirit of cooperation.
Education and Experience
High School Diploma or Equivalent
Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities
Prior victim advocacy experience preferred
Must maintain a Nevada drivers license
Knowledge, Skills, and Abilities
An employee in this position must have the following knowledge, skills, and abilities upon application:
Knowledge
High level of understanding of legal documents, legal terminology, and court procedures.
Working knowledge of modern office practices, procedures, and regulations.
Familiarity with all aspects of the case management system and processing of criminal cases.
Techniques for dealing with a variety of individuals from various backgrounds, in person and over the telephone.
Resources and sources of information available.
Court decorum.
Domestic Violence and Sexual Assault Victim processes.
Victim and child interaction.
Working knowledge and correct usage of business English including spelling, grammar, punctuation, vocabulary, and formats.
Working knowledge of business correspondence formats, record keeping, report preparation, filing methods, and records management techniques.
Working knowledge of personal computer hardware and software including case management software programs, word processing, spreadsheets, and databases for the purposes of creating, editing, and distributing information.
Basic knowledge of all applicable federal and state laws and regulations, county ordinances and regulations, department rules and regulations, and relevant court rulings.
Nevada Revised Statutes, regulations, and laws pertaining to victims/witnesses.
Practices and procedures of filing legal documents in accordance with Nevada Revised Statutes.
Terms and acronyms commonly used in assigned function.
Computer software specific to the department.
Structure and function of the criminal justice system.
Community organizations and utilization of public and private community resources.
System Advocacy versus Community Advocacy and the applicable confidentiality rules.
Skills
Demonstrating excellent interpersonal skills especially in dealing with the public.
Reading, understanding, applying, and explaining technical laws and legal procedures.
Preparing precise legal pleadings, letters, and reports.
Communicating effectively both verbally and in writing.
Understanding and carrying out complex written and oral communications.
Managing time effectively.
Typing at least 40 words per minute (wpm) with accuracy.
Applying basic accounting concepts. Making and verifying arithmetical computations with accuracy and speed.
Using the tools and equipment listed below.
Abilities
Act with honesty and integrity; exercise appropriate discretion.
Maintain confidentiality of information unless legally obligated to disclose.
Deal effectively with potentially hostile, aggressive, and abusive victims or witnesses in stressful situations and maintain rapport on an individual basis in person and over the phone.
Explain the judicial process and courtroom etiquette/decorum to victims and witnesses.
Complying with Elko County policies and departmental procedures.
Performing detailed clerical tasks in an accurate, orderly, and timely fashion.
Accomplishing organizational goals and working independently on assignments from beginning to end.
Managing multiple deadlines and competing demands successfully.
Effectively communicate both orally and in writing with co-workers and the public.
Listen carefully and respond appropriately.
Network with public and private agencies statewide to better assist and refer victims.
Accompany victims and witnesses during court testimony as requested.
Demonstrating flexibility in a mutable environment.
Work under pressure daily with constant interruptions and deal with the public who may be angry, upset, or abusive.
Reacting calmly and quickly under duress and strain.
Understanding, interpreting, and applying the content of legal documents.
Using tact, discretion, initiative, and considerable independent judgment to manage relationships and situations whether established guidelines exist or not.
Writing correspondence and standard operating procedure manuals.
Be a self-starter, multi-task; work as a team player and independently.
Accurately complete work assignments timely.
Developing and maintaining effective working relationships with subordinates, peers, supervisors, city, county, state, and federal officials, and the public as needed. Dealing with problems courteously and tactfully.
Maintain confidentiality.
Physical Demands and Working Environment
An employee in this position must meet the following physical requirements upon application:
Work is performed in an office, cubicle, or courtroom setting.
Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, feel or operate objects or controls, and reach with hands and arms. The employee is occasionally required to stand or walk.
The employee must occasionally lift and move up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate. Frequent interruptions to planned work activities should be expected.
Environment is generally clean with limited exposure to conditions such as dust and fumes.
Work is performed in a potentially violent, traumatic, highly charged emotional environment. The employee will be exposed to angry, abusive, and upset individuals.
Tools and equipment used include personal computer, case management software, printer, scanner, telephone, copy machine, fax machine, postage machine, CD/DVD digital extraction, and redaction software and other associated office equipment.
Incumbent will occasionally be asked to travel in a passenger vehicle.
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Title: Legal Billing Coordinator
Company: Seward Henderson PLLC
Location: Royal Oak, MI
