Overview
Legal Assistant/Receptionist Jobs in Brookhaven, MS at Lindsey B. Abdalla Law Firm, PLLC
Job Overview
Estate Planning and Elder Law Firm in Strongsville is seeking a Client Services Coordinator. A qualified candidate must be an initiative-taker with the ability to multitask with strong organization and computer skills.
The primary responsibility of this position is to lead, guide, and coordinate all client-related efforts while adhering to the Law Firm Process to ensure the CSC efforts result in specific measurable, tracked results.
We work with senior citizens, individuals with special needs, and families facing life-changing events. The ideal candidate must be able to serve clients in a professional and compassionate manner, ensuring the highest level of client care.
Please submit your resume with a cover letter and salary requirements
Responsibilities
Greeting clients and visitors in a friendly, professional manner
Answer phone calls, properly implementing next steps
Place outgoing calls to clients and prospective new clients
Schedule appointments and maintain the firm’s calendars
Enter and maintain accurate data and documentation in practice management software
Process payments received
Maintain timely communication with clients by phone, email, and written correspondence
Create and present statistical reporting using practice management software
Prepare client files and other materials
Prepare and print various client documents and correspondence
Notarize documents and serve as a witness as needed
Assist in preparing forms and collection of client documents
Order office supplies
Coordinate clients matters with staff and attorneys to ensure exceptional client experience
Qualifications and Skills:
High comfort level with busy phones and making outgoing calls to prospects
Ability to work independently
Computer skills with proficient knowledge of Microsoft Office, virtual meeting platforms, able to quickly learn practice management software
Experience in an office setting as receptionist/administrative assistant
Experience with estate planning, or in an elder law firm is helpful but not required
Strong focus on client satisfaction while adhering to practice standards
Communication skills that are consistent, effective, and compassionate
A positive attitude working as part of a team
Comfortable in a multi-tasking environment
Excellent organizational skills
Work to meet client needs while adhering to business procedures and policies
Dependability is crucial
Job Type: Full-time
Pay: $16.00 – $19.00 per hour
Expected hours: 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift
Work Location: In person
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Title: Legal Assistant/Receptionist
Company: Lindsey B. Abdalla Law Firm, PLLC
Location: Brookhaven, MS
