Overview
Legal Assistant Jobs in Clarksville, TN at Mathis Bates and Klinghard PLLC
Our fast-growing estate planning practice is looking for a full-time legal intake specialist to join our team! You’ll talk to prospective clients (no cold calling!) and empathize with them based on their story. You will match their needs to our legal services and get them started on the path to solving their problem by scheduling them for an individual consultation or group workshop.
We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!
This is an in-office position in Sandusky, Ohio. This position is NOT remote or hybrid.
Compensation:
$20 – $22 hourly
Responsibilities:
What you will be doing:
Talking with leads, identifing their needs, and matching them with the appropriate services we offer.
Scheduling qualified leads for an individual consultation or a group sales presentation.
Making sure everyone who contacts the Firm for help is better off, whether by scheduling a consultation, making a referral to an appropriate firm or other contact, sharing free resources produced by the firm, or some other assistance.
Following up with Leads who do not move forward with our process.
Assisting with Workshop Events, following up with attendees after the workshop.
Qualifications:
Who you are:
You have atleast 2 years of customer service experience
You know how to build trust fast and don’t flinch at emotional conversations.
You write great emails. Not “template great”—actual human great.
You’ve got emotional intelligence, not just hustle.
You manage yourself. You hit your numbers. And you’re always hungry for more.
About Company
We are an office of like-minded professionals who care about clients and want to help them have a better future. Through communication, we provide our team with the transparency needed to understand why we strive to go above and beyond for clients and the community. We value professionals who can be task-focused and are able to work autonomously yet can collaborate to ensure clients receive exceptional legal services.
Do Not Apply If…
You want a chill job with low expectations and long meetings
You do not like to talk with people and hear their stories and gain information
You cannot follow directions and learn from your mistakes
DO Apply If…
You can handle emotionally intense conversations with compassion
You’re good at reading the room—even when it’s over the phone
Helping people feeds your soul
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Title: Legal Assistant
Company: Mathis Bates and Klinghard PLLC
Location: Clarksville, TN
