Overview
Legal Assistant Jobs in Fayetteville, NC at Martinez Law
“`Job Overview“`
We are looking to hire in any of these locations: Whiteville, Fayetteville, and Concord.
We are looking for a highly organized and detail-oriented individual to join our team as a bilingual (English/Spanish) Legal Assistant. As the primary point of contact, you will play a crucial role in providing exceptional customer service and administrative support to our legal team. This is a full-time position with regular office hours in a fast paced environment.
“`Duties“`
- Welcoming clients and visitors in a professional and friendly manner.
- Maintaining smooth and open communication with clients.
- Scheduling appointments and managing the office calendar.
- Assisting with the filing and organization of legal documents.
- Providing general administrative support (photocopying, scanning, and faxing).
- Maintaining confidentiality regarding sensitive information.
- Handling client inquiries and providing excellent customer service.
- Collaborating on other administrative tasks as needed.
“`Requirements“`
- Experience: Previous experience in a similar role (6+ months), preferably in a legal or medical office environment.
- Organizational Skills: Excellent organizational abilities with the capacity to prioritize tasks effectively.
- Sales Ability: Demonstrated skills in phone sales and lead capture or conversion.
- Precision: Strong attention to detail and accuracy.
- Availability: Saturday availability required.
- Tech Savvy: Proficiency in using office equipment (printers, scanners, fax machines) and technology.
- Phone Etiquette: Knowledge of phone systems and proper phone etiquette.
- Customer Service: Exceptional customer service skills, with the ability to handle difficult situations professionally.
- Bilingual Skills: Excellent verbal and written communication skills in both English and Spanish.
- Software: Proficiency in calendar management tools and appointment scheduling software.
- Teamwork: Ability to work independently as well as part of a team.
- Availability: Must be able to reliably work regular office hours with rotating Saturday availability.
- Notary Public: Being a Notary Public is required. You must be willing to get certified within the first 90 days of employment if you are not yet a notary.
- References: Must provide 3 references from the last 2 years of employment (applications without references will not be considered).
Important Detail: Attention to detail is essential for this role, so we have included a small test. For your application to be considered, please send us a message through Indeed starting with the word “Cardinal”. Applications that do not include this message will not be reviewed.
“`Nice to Have“`
- Sales & Client Acquisition: Proven ability to follow up on leads and successfully convert them into signed clients.
- Results-Oriented: Track record of meeting and exceeding periodic sales and client retention goals.
- Administrative Management & Operational Efficiency: Experience organizing files, managing schedules, and accurately maintaining databases.
- Process Optimization: Proficiency in CRM systems and business messaging platforms to streamline client communication.
- Legal Intake Experience: Ability to gather key case information, assess initial needs, and manage client relations from first contact.
- Legal Support: Ability to collaborate effectively with attorneys and legal assistants, ensuring a smooth and confidential flow of case information.
If you are looking for an opportunity to contribute to a dynamic legal team while delivering exceptional customer support, we encourage you to apply for the Legal Assistant position.
Pay: $13.00 – $19.00 per hour
Benefits:
- Opportunities for advancement
- Paid time off
Language:
- Spanish (Required)
Work Location: In person
Title: Legal Assistant
Company: Martinez Law
Location: Fayetteville, NC
Category:
