Overview
Intake Specialist Jobs in Baton Rouge, LA at Gordon McKernan Injury Attorneys
Full Job Description
**This role will be for 12:00PM-9:00PM.**
Role and Responsibilities
Receives all incoming calls and emails for the firm and directs them appropriately and professionally.
Follow established guidelines regarding client service, responsiveness, appointment setting and other call handling processes.
Coordinate and schedule investigator meetings with potential clients.
Analyze information obtained from clients and obtain additional relevant information.
Obtains pertinent information from potential new clients while demonstrating confidence, compassion and respect.
Utilizes the firm’s case management system and other technology to document client information appropriately.
Ability to learn and utilize an electronic practice management system.
Ability to multi-task in a high-paced environment.
Being a self-starter, problem solver, and team player.
Positive attitude
Proficiency with office software, including: Word, Outlook, and Excel; Adobe Acrobat
Other duties as assigned
Minimum Education and Experience Requirements
High School Diploma
Preferred Education or Experience
2+ years of experience in customer service
Proficiency with MS Office software, including Excel and Adobe Acrobat
Title: Intake Specialist
Company: Gordon McKernan Injury Attorneys
Location: Baton Rouge, LA
Category:
